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Drop/Withdraw Refund Policy
Drop/Withdraw Refund Policy
PSU operates on a quarter term system. To accommodate busy student schedules, the CCJ Online program breaks each term into two five-week sessions; the first five weeks is Session 1 and the second five weeks is Session 2. Nevertheless, all CCJ Online courses must comply with PSU deadlines for adding, dropping, withdrawing and seeking refunds. Deadlines are based on the PSU Academic Calendar.
These deadlines apply to all courses regardless of whether the CCJ Online course is scheduled for the first five or second five weeks of the term.
In other words, the final day to receive a full 100% refund for a dropped course (i.e., end of week 1 of the regular PSU term) applies to all classes, even those where the coursework doesn’t begin until week six.
What this means for you: If you are taking a Session 2 course (starting six weeks into the regular PSU term), you will have to decide whether to drop the course long before it actually begins. All CCJO classes are usually opened on the Friday before the term begins to aid in this decision-making.
When considering dropping a class, students should first check with their professor, academic advisor and the Office of Financial Aid / Veterans Certification Office.
https://www.pdx.edu/finaid/withdrawing
https://www.pdx.edu/registration/veterans-certification
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Incomplete Grade Policy
Incomplete Grade Policy
The CCJ Online program follows the PSU Policy for Incompletes. This policy states that students do not have a right to receive an Incomplete grade. The option of assigning an Incomplete grade is at the discretion of the instructor when the following criteria are met.
PSU Incomplete Eligibility Criteria
PSU Incomplete Eligibility Criteria
Satisfactory course completion/participation
The quality of the work is satisfactory but some essential work remains. In addition, the student must have successfully completed most of the course work at the time the student requests the Incomplete, with a minimum grade up to that point of a C- for undergraduate work.
Reasonable justification for request
Reasons for assigning the Incomplete must be acceptable by the instructor. A student does not have the right to demand an Incomplete. The circumstances should be unforeseen or be beyond the control of the student. The instructor is entitled to request appropriate medical or other documentation to validate the student’s request.
Incomplete grade is not a substitute for a poor grade
The Incomplete grade is not meant to create the opportunity for special or additional work for a student to raise a poor grade, or for the opportunity to take the course over by "sitting in" on the course in a later term without registering or paying for it.
Written agreement
A written or electronic agreement will be endorsed by both the instructor and student. The document will specify a) the remaining work to be completed, b) the highest grade which may be awarded upon submission of remaining items, and c) the date on which the missing work is due. The latter may not exceed one year from the end of the term for enrollment for the given course. A template “Incomplete Contract” is available on Registrar’s website.
Resolving the Incomplete
Instructors may not encourage students to “sit in” on an entire future course in order to resolve the Incomplete grade. If the student needs to retake the entire course, they should be given the grade presently earned, and must formally register for the future class they will be attending. If the missed portion of the course is no longer available, instructors may offer an alternative assignment. Grading weight of the alternative assignment should not exceed the original assignment. Students are fully responsible for monitoring all due dates.
Incomplete grades are not included when calculating GPA.
Deadline for Completion
The deadline for completion of an Incomplete is one calendar year. The instructor may set a shorter deadline, which is binding. Any request for a longer deadline must be requested via petition to the Scholastic Standards Committee.
Failure to make up an Incomplete by the end of one year:
Undergraduate Incomplete Grades:
The mark of “I” will automatically change to a grade of “F” or “NP”, depending on the grading option chosen by the student upon registration. If the Incomplete converts to an F, the F grade is included in calculating GPA.
Graduating Undergraduate Students:
Incompletes awarded in undergraduate courses taken in Fall 2006 or later will automatically change to a grade of “F” or “NP” before conferral of the degree. The faculty of record may submit a grade change no later than 30 days after the degree is awarded. Grades of “F” or “NP” will remain on the academic record after this period and cannot be removed.
Contract for Receiving an Incomplete
Guidelines and Contract for Receiving an Incomplete (PDF)
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