Writing Headlines for Email
How to draw in readers and win the click-thru game.
Writing Headlines for Email
How to draw in readers and win the click-thru game.
Best Practices
Pack Your Headline With Keywords
What are the most eye-catching, searchable aspects of the story? What would someone Google to find this story? That’s what you need to get in the headline. You can also use Google Trends to compare search terms if you’re unsure which to use.
Frontload Your Headline
Get those keywords in the headline as early as possible. Most of our readers are coming to us from mobile. If they’re seeing a Patch email on their phone, we may only have 2-3 words to grab them, so they’ve got to be enough to get them to click.
Here’s a press release with less-than-enticing headline: “City Of Naperville: Naperville Police Investigate Shooting On City’s Northwest Side”
People MAY see “City of Naperville” on their device, that’s it.
Better: Man Shot In Chest In Naperville
Don’t Start Your Headline With What Police Are Doing
“Police Investigating/Make Arrest/Search For/Look Into.” That’s their job; that’s not the story. We would assume (and hopefully we’re right) that they’re doing their job. WHAT are they investigating? That’s the meat of the story, and that’s what your headline needs to be.
Example from an old SEO guide:
Not great: Police Make Arrest In Joliet Standoff; Gunman In Custody
Better: Joliet Shooting: Police Arrest Gunman
Other Words To Avoid In Headlines
Incident: What was the incident? A shooting? A robbery? A crash? If we know what it is, use that word in the headline. For that matter, there’s no need to say “shooting incident” — just say shooting. Plus, that will leave you more characters to pack more keywords into the headline with our character limit.
Accident: Don’t say “accident” in regard to a crash; say crash, collision, etc.
Murder: Don’t call it a murder unless someone has been convicted. In a headline, call it a slaying, killing, death; say the person was killed, slain, fatally shot, etc. You can say someone was CHARGED WITH murder, but don’t call the crime a murder unless someone has been convicted.
Allegedly: It doesn’t protect us from liability; just attribute accusations to police/prosecutors/feds.
Death: “Passed away.” Say “died.”
Question marks: if the answer is "yes," say what happened. If it's "no," then it's probably not a very good headline.
Customize URLs to Maximize SEO
As you've probably noticed, the web addresses of posts are generated by the first version of the headline upon initial posting — another reason why it is so important not to make spelling errors in headlines. Sometimes, it can be useful to post a first version of a story with a headline designed to get more keywords into a URL before updating with a new headline that might attract more clicks than search results.
Other Headline Tips
Keep it short and sweet: 5-10 words, if you can
Don’t use an acronym unless you’re sure everyone knows what it means (ex: FBI)
Ditto for names of people/places that aren’t common knowledge — for example, don’t use the name of a criminal defendant unless the case is so notorious or well known that everyone in your Patch knows who they are, like Drew Peterson
Use punctuation sparingly in headlines (Google doesn’t like it)
Assume people do not care or know the background of a story
Write a few versions and ask someone which they would be most likely to click.
Grab your reader’s attention, but don’t sensationalize — keep it fair and accurate
Highlight the most interesting part of the content, make sure the story delivers.
Don’t editorialize: Don’t use words like shocking, tragic, etc. (the reader decides if it’s shocking or tragic), unless it’s part of a quote — but if you have a great attention-grabbing quote you can use in the headline, do it
Actual Patch newsletter leads and alerts, with possible alternatives:
35-Year-Old Man Charged With Rigging his Van to Hold More than 500 Gallons of Gasoline
(no hook, too long)
Illegal Plastic Gas Tank Sets Van Ablaze
Video of 2 Assisted-Living Residents Having Sex Secretly Recorded by Worker, Posted To Social Media: Sheriff
(too long, wordy, no hook)
Secret Sex Video In Assisted-Living Residence Posted To Social Media
Man Tried To Rob Greenlawn Restaurant: Police
(needs better hook)
Thwarted Restaurant Robber Still At Large
Online Campaign Raises Funds To Bring Former Marine Home For Burial
(first three words are yawners; no heart in this headline)
'Hero Marine' Brought Home To Smithtown For Burial
Subheadline: Marine's mom thanks generous donors who helped bring her son home.
Man With Gun Breaks Into Deer Park Home
(does every word count in this headline? Is there a better story to tell with the headline?)
Gunman Gets Away After Deer Park Break-In