For immediate assistance with your AVer document camera, contact your school tech.
For additional support and assistance from SDPBC IT support, submit an eSupport ticket.
AVer document cameras have a five (5) year "bumper-to-bumper" (all-inclusive) warranty with free 2-way RMA shipping and 5-year worry-free standard advanced replacement program. AVer will ship a replacement device before you ship back the defective unit. At this time, All U70+ and M11-8M document cameras are still under warranty. You can check the status on any AVer document camera by using the AVer Warranty Status Check tool here.
AVer toll-free customer service line hotline: 1-877-528-7824.
For more information go to the AVer classroom technology support page.