Learn how to effectively communicate with and enable users through resources like webinars, user guides, GPT-a-thons, and more. Best practices and resources included.
Communicate to users
Communication is one of the most impactful ways you can create excitement for ChatGPT. Use this opportunity to explain why your organization invested in ChatGPT, how it should be used, and share key use cases, guidelines, and company AI policies. Clearly outline any training, enablement and compliance expectations.
Hi [Team],
We’re thrilled to announce that ChatGPT Enterprise is now available at [Company Name]! AI is evolving rapidly, and this is your opportunity to explore how ChatGPT can enhance your daily work—whether it’s streamlining workflows, analyzing data, generating content, or brainstorming new ideas.
Why This Matters
Protecting [Company Name]’s data is our top priority. With ChatGPT Enterprise, none of our data is used to train the model, and enterprise-level security measures make it safer to use than personal accounts.
What’s Included in ChatGPT Enterprise
The most advanced language and reasoning models, Deep Research, Data Analysis, Search, & Advanced Voice Mode: Work with the most advanced AI models to quickly gather insights, get real-time information from the web, and even interact via voice.
Canvas & Custom GPTs: Collaborate with ChatGPT for writing, coding, and brainstorming. You can also create tailored ChatGPT experiences for specific needs.
Image Generation: Generate images from simple descriptions for presentations, projects, and more—no design skills required!
How to Get Started
Log in at [Login instructions] using [preferred login method]
Attend webinar series to learn best practices and get the most out of ChatGPT Enterprise.
ChatGPT 101: A Guide to Your AI Super Assistant (Live Session | Recording)
ChatGPT 102: Applying AI to do Your Best Work (Live Session | Recording)
Review the ChatGPT Quickstart Guide for tips and best practices
Use the ChatGPT Use Cases for Work GPT to brainstorm use cases
[Additional information about where to go for resources or support]
Let’s make the most of this exciting opportunity together!
Best,
[Your Name]
[Your Position]
Whether you create custom training sessions tailored to your organization or promote the OpenAI webinar program, AI enablement is key to helping employees get the most out of ChatGPT. Many users find their biggest challenge early on is figuring out how to use ChatGPT effectively. Set users up for success by building a use case library for each department, developing organization-specific resources, and offering training within the first four weeks.
Why ChatGPT: Why did my organization purchase ChatGPT, and how am I expected to use it?
Capabilities: What can ChatGPT do?
Compliance Guidelines: Are there specific rules to follow when using AI?
Data Usage: What data can I upload into ChatGPT?
Prompting: How do I work with ChatGPT effectively?
Non-Deterministic Outputs: Large language models like ChatGPT are non-deterministic, meaning the same input won’t always produce the same output.
Everyday Use Cases: Examples like writing, coding, research, translation, idea generation, and task automation.
Custom GPTs: What are Custom GPTs? How do I use or create one?
Data Analysis: How can I use ChatGPT for data analysis?
Human in the Loop: AI performs best with human oversight to review, guide, and improve outputs for accuracy
Our education series is intended for all new ChatGPT for work users, and is delivered through regular webinars. All ChatGPT for work users will automatically receive invitations to 101 and 102 sessions within two weeks of accepting their license.
Webinar Registration
ChatGPT 101
ChatGPT 102
ChatGPT 201
A GPT Demo Day is an opportunity to drive innovation and advance ChatGPT within your organization.
Event/Enablement Lead: Oversees all aspects of the event, coordinates with other team members, and ensures the timeline is followed.
Technical Lead: Ensure all technical aspects, such as presentation setup and virtual meeting platforms (if applicable) are in place and functioning.
Executive Sponsorship: An executive team member can act as a sponsor, providing legitimacy and importance to the event.
Day 1-2: Quick Planning and Announcement
Objective: Define a clear, concise goal for the Demo Day - mainly to showcase and share developments in GPT models.
Announcement: Send out a company-wide announcement about the event with basic details i.e. time and place.
Day 3: Call for Participants and Nominate Judges
Submission Request: Ask interested teams or individuals to submit a brief outline of their GPT project for presentation.
Share the GPTs for Business Cookbook and GPT Actions Library as a resource for teams.
Executives and members of any AI Council would serve as great judges or panelists, offering insights or deciding on any awards or recognitions.
Day 4-5: Participant Selection and Confirmation
Selection: Quickly review submissions and select a diverse range of projects.
Confirmation: Notify selected participants and provide them with presentation guidelines.
Day 6-7: Finalize Schedule and Setup
Schedule: Create a simple schedule allotting time for each presentation (5-10 mins) and Q&A sessions.
Technical Setup: Ensure the necessary technical arrangements, especially if the event is virtual.
Day 8-9: Promote the Event
Reminder: Send a reminder to the company with the event schedule and participant list.
Engagement: Encourage employees to attend and participate in Q&A sessions.
Day 10-11: Rehearsals and Preparations (optional)
Dry Run: Conduct a quick test or rehearsal, especially for virtual presentations.
Logistics Check: Confirm all logistical aspects like meeting links, presentation tools, etc.
Day of the Event: Execution
Smooth Running: Oversee the event, ensuring each presenter adheres to the allotted time.
Moderation: Facilitate the Q&A sessions, ensuring engagement and interaction.
Post-Event: Quick Wrap-Up
Thank You Note: Send a thank-you email to participants and attendees.
Leverage Execs: Acknowledge the participants and the organizing team in a company-wide email or meeting, which is motivating and rewarding.
Feedback Survey: Distribute a brief survey for feedback on the event.