A step-by-step playbook for running a use case workshop within a specific team or function.
The purpose of a Departmental Use Case Workshop is to provide a structured and collaborative environment where participants within a similar team/function can:
Identify Workflow Challenges: Discover repetitive and time-consuming tasks in their daily operations.
Prioritize High-Impact Use Cases: Select top use cases that would benefit the most from ChatGPT automation.
Design Tailored ChatGPT Prompts: Develop and test ChatGPT solutions to improve efficiency and productivity.
Foster Innovation and Collaboration: Encourage knowledge-sharing and creative problem-solving.
Drive Business Value: Implement actionable solutions that align with business goals.
This workshop is designed to build a prompt library for a specific department or function. As users become more advanced, you may want to consider turning some of these prompts or use cases into GPTs. In that case, a GPT Hackathon would be a logical next step.
Define Objectives: Identify desired outcomes such as increasing efficiency, reducing repetitive tasks, or enhancing creativity within your function.
Confirm Access: Ensure participants have access to ChatGPT Enterprise and have tested their login. This will be important as they will be writing and testing prompts.
Invite Participants: Send an invitation email with an overview of the workshop objectives.
Assign Roles:
Facilitator: Guides the session and ensures adherence to the agenda and objectives. This should be a functional team member who is a power-user of ChatGPT and is confident in leading the team in open brainstorming.
Team participants: Functional users who are providing the necessary context and insights into their daily tasks and priorities.
If helpful, assign a notetaker/time-keeper to ensure the team stays on task
Pre-Event Activities for Participants
Complete ChatGPT 101 & 102 training to get basic understanding of ChatGPT, core use cases for ChatGPT, and prompt engineering best practices.
Subject: 🚀 Join Us for the upcoming Use Case Workshop!
Team -
We’re excited to invite you to our upcoming Use Case Workshop, an opportunity to explore how ChatGPT can enhance your daily workflows and productivity. We’ll spend some time reflecting on the way that we work today, brainstorm how ChatGPT can potentially support in our existing work, and leave with a tangible library of use cases and prompts that are relevant to all of us.
Workshop Details:
Date: [Insert Date]
Time: [Insert Start and End Time]
Location: [Insert Venue/Virtual Link]
Agenda Highlights:
Overview of use case framework
Task identification & prioritization
Hands-on prompt design
Presentations & next steps
How to prepare:
Ensure you have a good understanding of the fundamentals of ChatGPT. Review the resources in the ChatGPT at Work Quickstart Guide to familiarize yourself with prompt engineering best practices.
Think about some daily tasks you perform, and where you feel like you could be more efficient or productive.
We look forward to seeing you there!
1. Kickoff & Welcome (15 minutes)
Welcome participants and outline the workshop agenda.
Review the purpose and best practices for maximizing workshop effectiveness.
2. Overview of use case framework
Facilitator guides team in how to think about use cases, using the provided slides and talk track.
3. Individual brainstorm (15 minutes)
Provide each participant with Post-its (or online tools like Miro/Stickies).
Exercise: Set a 15-minute timer for participants to list daily tasks/role responsibilities
Group Post-its into similar themes to identify patterns of where team is spending the most time.
3. Read-out and prioritization (20 minutes)
Participants discuss and vote on the top 3-5 use cases they believe would provide the most value in their day-to- day work.
Discuss and align on priorities based on impact and feasibility.
4. Prompt Design (20 minutes)
Teams or individuals design prompt packs tailored to their selected use cases.
Test prompts with ChatGPT and iterate based on effectiveness.
5. Prompt Share-out (20 minutes)
Teams or individuals share out their experience creating prompts for their use cases
6. Open discussion for feedback and refinement.
Build and socialize an internal use case and prompt library
Thank You Email: Send a follow-up email with workshop materials and key takeaways.
Implementation Plan: Encourage teams to continue refining and implementing their prompt solutions.
Feedback Survey: Collect insights on the workshop’s effectiveness and areas for improvement.
Subject: 🎉 Thank You for Attending the ChatGPT Use Case Workshop!
Team,
Thank you for participating in the Use Case Workshop! We hope you found the session insightful and actionable.
Workshop highlights:
Innovative Ideas: Teams presented solutions addressing real-world challenges such as [Insert Specific Example Here].
Impactful Prototypes: Many ideas showcased the potential to drive efficiency and creativity in [Insert Domain/Function].
Collaboration & Learning: Participants demonstrated exceptional teamwork and learned new techniques to maximize ChatGPT's potential.
What’s Next?
Access the materials shared during the workshop [Insert Link].
Review the prompt library we created and continue to add your own use cases [Link]
Continue refining your use case solutions and share your feedback [Insert Survey Link].
Whether it’s refining your prototype, exploring new use cases, or sharing your learnings with your team, we encourage you to keep experimenting. If you need any support or have questions, don’t hesitate to reach out to us.
We’d love to hear from you about your experience. Please take a moment to fill out this short [feedback survey link]. Your input helps us shape future workshops to be even better.