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Need individualized tech support?
Need individualized tech support?
Use the Spiceworks portal to get immediate tech support for IEP driven assistive technology. When using this portal, do NOT put the student's OSIS. Only provide the student’s last name and first initial
Email CAT cattechsupport@schools.nyc.gov
For General Inquiries on Macbook, iPad and Windows devices:
Call the DOE IT Service Desk Directly
Call the DOE IT Service Desk Directly
Call the DOE IT Service Desk at 718-935-5100.
Select the appropriate language and press one of the following options:
For Password Reset, press 1
For Device Connectivity, Hardware and Application Support, press 2
For Office 365, OPT, DSF, OFNS and PSAL Support, press 3
For ATS Application Support, press 4
For Remote Learning Support, press 5
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