Center for Assistive Technology (non-D75)
Family Support: ATFamilySupport@nyccatteam.org
General mailbox: catteam@schools.nyc.gov
District 75
Family Support: D75ATFamilySupport@d75edu.com
General mailbox: D75ATteam@schools.nyc.gov
Click here to access the Training Request Form
Click here to access Saturday Academy Training
Call the DOE IT Service Desk at 718-935-5100
for Macbook, iPad and Windows devices.
Select the appropriate language and press one of the following options:
For Password Reset, press 1
For Device Connectivity, Hardware and Application Support, press 2
For Office 365, OPT, DSF, OFNS and PSAL Support, press 3
For ATS Application Support, press 4
For Remote Learning Support, press 5
Click here to search for DOE contacts: Borough Citywide Offices
Center for Assistive Technology
Family Support: ATFamilySupport@nyccatteam.org
General mailbox: catteam@schools.nyc.gov
District 75
Family Support: D75ATFamilySupport@d75edu.com
General mailbox: D75ATteam@schools.nyc.gov
For lost or stolen device from school or home, a Police Report must be completed and submitted prior to a new device being issued. Click here to file a police report online: