Get Started with KUMail (Gmail)
Institute for Information Management and Communication (IIMC), Kyoto University
This website explains how to set up KUMail (Gmail for faculty and staff at Kyoto University) for new users.
Go on to the pages below and follow the instructions to complete your configuration.
Other manuals/FAQs
For more information, see the following manuals and FAQs.
FAQs on KUMail including:
Messages I sent to my groups or myself don't appear in my inbox.
When I move to another department or take a leave of absence from work, what happens to my KUMail or my data in Google Drive?
I'm leaving the university. What should I do with my email?
Google Workspace Learning Center
A quick guide is provided for each service. Please select the desired service from the "Learn by product" section.
Contact support
If manuals and FAQs don't help you solve your problem, contact us via Inquiry Form or email (kumail-qa*mail2.adm.kyoto-u.ac.jp (Replace * with @)). Make sure to include the following information so we can investigate the issue in detail:
Your email address
Details of your issue, such as
Some emails from off-campus network cannot reach my inbox.
Some students cannot receive my email.
When you make an inquiry on email delivery, do not forget to include the date, title and sender/recipient (From/To) address of the email in question.
We cannot answer why some of your emails are (or are not) marked as spam. For more details, see How to read emails marked as spam.