Help & FAQ

End of scholarship (August 29)

What happens if my last project is submitted, but still not reviewed before the August 29th deadline?

If your project is submitted before August 29th, and not reviewed, you will graduate only if you pass on the first try. As you will not be able to submit your changes after the 29th, it’s better to give yourself two weeks. If your project needs more work after the 29th of August, you will need to enrol as a paying student in order to re-submit your work, graduate and get the certificate.

Will I be able to continue my ND if I don’t finish the course by August 29?

As a Google Developer Nanodegree Scholar, we are able to offer the month-to-month payment option if you are unable to finish the program by August 29 and want to continue your Nanodegree program.

We will share more details on this process as we get closer to the program end date. Please keep in mind that this option of payment will only be available until Dec 31, 2018 so if you are planning to take advantage of the monthly payment offer after the end of program, you will have this available to you until the end of this year.

How much will it cost to continue if I don’t finish the course by Aug 29? Is there a discount for continuing the course?

1. 25% discount on month-to-month ND for ABND, AND and FEND (Monthly subscription expires Dec 31, 2018)
2. 50% discount on 6-month 1-term access to MWSND (there is no month-to-month option for this ND and the code above has a 50% discount applied to offset the price for scholars)
3. Cost breakdown is as follows (discount already included):
   • ABND: €150 EUR/month
   • AND: €150 EUR/month
   • FEND: €150 EUR/month
   • MWS: $599 USD for 6-month term

I graduated on time (before Aug 29). Will I get a discount for next ND?

Yes, see the cost breakdown above.

Do you provide localized discounts to fit different countries?

Unfortunately, we are unable to provide localized discounts at this time.

What if I cannot begin payments for ND before Dec 31, 2018?

Progress will remain in the classroom when you log back in as there is no lock out date. If you cannot begin payments on the a Nanodegree before Dec 31. 2018, you will need to pay the full term price starting on Jan 2, 2019.

Will I still be able to submit my resume (or any other career project) for review after Aug 29?

Yes, you will be able to submit a resume for review. Right now, you have access to career services in your Classroom after graduation, but that may change in the future.

If I don’t finish by August 29, will my progress be saved anywhere?

All progress is saved in the Nanodegree so if you don't finish by the final deadline, you can pick right back up from where you left off.

If I decide to pay for the deadline extension, can I do it already?

If you decide to pay, you cannot pay now because it will start charging you from the day you entered your credit card info. The best thing for you is to make as much progress as possible and if you are unable to complete by Aug 29, you can purchase the ND on Aug 30. The ability to pay month to month expires on Dec 31, 2018.

If I don’t finish on time, can I purchase the ND later than August 29?

Yes, you can purchase a ND at anytime. The only date to keep in mind is Dec 31, 2018, which is when the monthly subscription option will end.

❗[Egyptian students] I'm having troubles with my ID verification.

If you use an ID in Arabic for verification during the graduation process , the system will not read it and therefore you will get an error message. Please use your passport instead (in English), or send an email to support@udacity.com in order to get your ID verified manually. Do remember, however, that since this is a manual process – it takes time. Good luck!

General Information

What are the four Nanodegree Program Scholarship tracks?

• Android Basics (ABND)
• Android Developer (AND)
• Front-End Web Developer (FEND)
• Mobile Web Specialist (MWS)

How do I access my Nanodegree?

You will be able to access your Nanodegree in your Udacity Classroom. Please remember to log in using the same email ID you used to apply for and receive the scholarship.

How long is the program?

Your 6-month scholarship will run through August 29, 2018. Remember, the progress you’ve made in your Google Developer Challenge Course will carry directly over to the Nanodegree such that any lesson you’ve already completed will show up as finished in the classroom.

What are my deadlines?

You have 6 months to complete the Nanodegree program, the deadline for completion is August 29, 2018. Your program has a finite start and end date that is based on when you were enrolled in the course (February 15th). Please refer to the syllabus, which you can find in your classroom. All the project deadlines are also listed on the DEADLINES page.

Projects deadlines are met when your project is submitted, reviewed and deemed as passed. Please expect 1-2 weeks for reviews per project, and account for this timeline when planning your studies.

That means the a project has to be submitted 1-2 weeks BEFORE the deadline.

Please consider that within this six month timeframe it’s important to budget time to both finish projects and have them evaluated for feedback. These deadlines are there to help pace you to complete the Nanodegree on time. If you are not able to complete the program by the deadline, you will lose access to the content after August 29.

What happens if I miss a deadline?

Only the final deadline is obligatory (August 29). All the other project deadlines are not mandatory, but highly recommended. The "soft deadlines" are there to help you organise your time, as they are based on statistical projections that take into account the average amount of time needed for each project. That’s why they are very much recommended.

Like Phase 1, the Nanodegree Program is self-paced and you are free to schedule your time the best way it works for you – as long as you have all your projects submitted and approved before the end of the program (August 29). However, if you choose not to stick to the timelines suggested by us, please make sure to plan your own schedule.

What is required from me to graduate?

You need to pass all the projects. If you get stuck on a quiz, you can utilize the support services, but having all your projects reviewed and passed by reviewers is your main priority!

Support

Do we still have AMA Sessions?

Yes! Your community managers will support you by answering your questions in AMA style, just like we did in Phase 1. The schedule for all the upcoming AMAs will be regularly published in Updates Page.

Do I get a mentor?

The overview of all Student Services is available HERE.

Yes, you will be assigned an in-classroom mentor for the entire program. You will see you mentor pop up in a chat box once you log-into your classroom. Please utilize your mentor to check-in and set goals. They are an amazing resource! We also encourage your to check out the forums where many of your peers in the Nanodegree program are posting and supporting one another. Remember, you also have your Slack communities in your Nanodegree as well as your scholarship Slack community for peer support and guidance.

Why should I rate my mentor?

When you have been assigned to your new mentor for more than seven days, you are asked to provide a rating for your mentor each week. Ratings are incredibly valuable for us and help us ensure that all students are receiving the highest quality of support in their Udacity Classroom. A student’s rating window is open from Thursday through Monday. After you provide a rating, you’ll be able to continue corresponding with your mentor.

How can I change my mentor?

If you'd like to be reassigned to a new mentor, you're able to do so by navigating to the circle-arrows icon at the top of your mentorship chat box. After clicking on it , you will be asked to confirm your choice by clicking on 'Yes, Switch Mentors' button. The new mentor will be assigned to you immediately.

You can switch your mentor anytime!

NOTE: a new mentor cannot see any information that you provided to your previous mentor. Please be sure to update a new mentor on any questions or concerns so they can help you get on the right track as quickly as possible!

What are the Office Hours (in WEB NDs only):

• During Office Hours Student Experience Coordinators will answer any questions you have, whether it's about the course content, projects, services, or anything else related to your track.
• Office Hours take place on your Nanodegree Slack (not Scholarship Slack!), and are generally held on Tuesday from 3pm-4pm PST, and on Friday from 10am-11am PST.

How can Career Portal help me?

The Career Portal offers a complete recommended career development path, where you can track your progress and see all the foundational pieces needed to be ready to get a job. Think of the Career Track as offering a learning syllabus or fitness plan - you can learn or exercise on your own, but having a schedule and plan helps you better achieve your goals. This includes CV review, LinkedIn profile review, a personal career counselling - depending on your personal path.

Community

What Slack Communities should I join?

In general there are two Slack workspaces available for you:

The Scholarship Slack Group is meant to continue the amazing community we had in the Challenge Course of the Scholarship (Phase 1), now with all the 4 tracks in one space. The link can be found in your welcome email.

The Nanodegree-specific workgroups are meant for the entire Nanodegree program, for both paying and Scholarship students. You can meet non-Scholarship students there and discuss your lessons, quizzes, projects, and other technical issues in detail. You can also receive help and advice from students who are probably near the end of their own ND. The link can be found in your welcome email.

There’s a lot of support available to help you in your journey. Have fun and happy learning!

I can’t access the Scholarship Slack, how do I get in?

You will find the access link in the Welcome lesson in your Classroom. The link can be found also in your Phase 2 Welcome email. Please make sure to check your spam folder for the Welcome email that went out on February 14 and where further communication will be sent.

What Services and Communities do I have access to?

You will find a comprehensive list of all the STUDENT SERVICES available to your track HERE.

I am a MWS student. I don’t have access to Forums. How do I get help?

MWS studens don't have Forum functionality available. Utilize your classroom mentor for any questions or feedback. Your classroom mentor will not only be able to answer your questions about the content, but they will also check in with you to help you stay on track throughout the duration of the program. Additionally, we offer enrolled students access to our Mobile Web Specialist Slack Community where you can gain the unique perspective of your peers.

The MWS Slack channel is also important because one or more members of the Udacity team will hold Office Hours here. During Office Hours, we'll answer your questions related to, projects, services, or anything else related to the Nanodegree program. These are generally held on Tuesday from 3pm-4pm PST, and on Friday from 10am-11am PST. And of course, our Support team is always here to help with any technical issues you may be experiencing in the Classroom.

What is the Social Chat Feature (for FEND and MWS ONLY)

We are introducing a new beta feature that will help you connect with other students in your Nanodegree program. Without ever leaving the Udacity classroom, you now can:

• Get to know your fellow students
• Discuss tough concepts
• Share your ideas about projects
• … or just chat!

Here's how to get started:

Once you log in, click the Chat icon at the bottom left of the classroom. You'll be asked to share a few basic details about yourself to help your student peers get to know you.

Then you're ready to go! In the “My Classmates” group, you can talk with every student enrolled in your program. We also have special study groups where you can find other students at the same stage of learning. Both are great places to share your thoughts and offer advice to others. This feature is designed for you. The more you participate, the better it will be!

In the spirit of lifelong learning, help us build on this beta by sharing your experience. If you have any feedback or requests, please reach out to me through this form. I'm eager to get your input as my team and I work to make this feature as useful as it can be for your Udacity learning experience!

Graduation

How do I upload my Certificate to LinkedIn?

Once you graduate, there is a button in your Professional Profile that will take you to LinkedIn, where you can create a certification for Udacity. This can be found if you go to the Professional Profile edit page in your account, and click "add your professional links" (found under your name), which will open a new window. There should be a blue button that says "add to LinkedIn."

In the Certification URL field, you may use your certificate link, which you can find on your certificate by clicking the "View Certificate" button, under the "Graduated" section in your classroom.

I am Egyptian and I am trying to get my graduation certificate. I am having issues getting my ID verified. What can I do?

Please write to support@udacity.com if you're having trouble with ID verification. Support will assist you with your question.

If I finish the course and pass all the projects before the deadline, is it possible to get the certificate right away?

Yes. Once all of your projects are submitted and approved, a button to graduate will appear in your classroom. Once you click on it, it will take around 1 week to check everything and receive the certificate. It will be sent to you via email in a PDF form.

All the scholarship students will graduate if all their projects are approved before August 29 (it’s okay if the verification process happens later).

Will I have access to the course material after I graduate from Nanodegree? For how long?

As a Nanodegree program graduate, you will retain access to your programs materials for a period of time after graduation and you may download certain materials for your own records if you wish. This includes resources under the extra curriculars.

Content access should include access to lessons, videos, quizzes, projects, discussions, etc. If you're having trouble accessing content after graduation, please login to your Udacity account, scroll down to the Completed section (below Latest Activity and Current Enrollments), and click on the completed Nanodegree program. You will now have access to all supporting materials.

Other

How do I switch tracks? I want to be in a different track?

Unfortunately, we are not able to accommodate any requests to switch tracks within the Google Developer Challenge Scholarship program.

I’d like to quit. Please withdraw me!

You have 6 months to complete the Nanodegree program in total, with the deadline on August 29th, 2018. This program is time consuming, and we recommend all students to set a consistent learning routine in order to successfully complete and graduate a Udacity Nanodegree scholar.

If you believe that you are unable to finish in time, we can surely withdraw you from the program. Please write us on scholarships-support@udacity.com and, even though we will be sad to see you go, we can fulfil your request.