FSA (Flex Spend Account) FAQ

How to set up your FSA account

First time users are encouraged to set up your online account on the Health Equity / Wageworks website.   Instructions are linked here - Instructions - First-Time User Registration - HealthEquity (wageworks.com) 

How to file a medical claim for your portion due (deductibles, coinsurance, copays)

For medical claims, there is no longer a direct link to auto-pay claims filed with Anthem.  You need to file medical claims directly with HealthEquity for reimbursement beginning January 1, 2022 and moving forward.

- Online: Online Claims or Pay My Provider

- Smart Phone App: EZ Receipts

- Fax or Mail a paper form: Claim form linked here

- At the pharmacy: Use your debit card for Rx copays and allowable over the counter products

Access your online account for detailed information regarding your account including balances, paid claims and eligible expenses. Login or register online at www.healthequity.com/wageworks

Dental Claims: The auto-rollover of dental claims from Anthem to HealthEquity will continue to process automatically.  You will not need to submit claims for out-of-pocket dental expenses to HealthEquity as any balances owed will transfer over automatically with the electronic data feeds.

Contribution limits for FSA are set each year by the IRS. 

See our Benefits Summary for the current contribution limits. 

Once enrolled in a Flexible Spending Account (FSA), employees are not able to drop a flex election mid-year without a qualifying event.  More info can be found in our SPD (page 7-8).  You can change your FSA selections for the next plan year during open enrollment which is held each November for the January start of the next plan year.

Here are a few more frequently asked questions and answers that may be helpful to employees with questions about FSA.

Who Can Use FSA Funds? In addition to the FSA owner, the owner's spouse can incur qualified medical expenses that can be covered by FSA funds. Distributions from FSAs can also be used by dependents who are claimed on the owner's tax return. If a dependent earns gross income in excess of $4,300, files a joint return, or can be claimed as a dependent on someone else's return, they are not eligible.

Forfeiture/Carryover of Unused Funds.  If you are actively employed, and your Health FSA Account has a positive balance as of March 31st (the last day on which claims may be submitted for the prior Plan Year), the IRS sets a limit each year on the remaining balance that will be carried over to the following Plan Year.   View our Benefits Summary for current plan limits.

If you have experienced a qualifying event, you should notify HR and complete a new FSA form to reflect your changes.  Supporting documentation will be required as proof of a qualifying event.