The National Careers Service provides information, advice and guidance on learning, training, career choice, career development, job search, and the labour market. It can be accessed online, by telephone, and face to face (for people aged 19 and over).
The service offers confidential, helpful and impartial advice, supported by qualified careers advisers.
This includes support with:
CV writing
understanding the job market
searching and applying for jobs
interview techniques
searching for courses and training schemes
finding funding to support learning
finding out about volunteering opportunities to help develop work skills
identifying key strengths and skills
exploring career options
choosing training routes
developing a plan for career goals.
Webchat
Contact an adviser using webchat. This service is open from 8am to 10pm, 7 days a week.
Phone
Call 0800 100 900 to speak to an adviser. Lines are open from 8am to 10pm, 7 days a week. Calls are free from landlines and most mobile numbers. Find out about call charges and freephone numbers.
If you need advice in a different language, choose option 5 to speak to an adviser using an interpreter.
Online message
Send an online message to ask an adviser a question, report a technical issue or tell them what you think about the service.
Callback
Tell them your phone number and an adviser will call you back.
Face-to-face advice (over 19's only)
Call 0800 100 900 to find out if you're eligible for a face-to-face appointment with an adviser.
Text
Text your name and the word ADVICE to 07766 413219 and an adviser will call you back for free. You can also use this text number to ask for information like telephone numbers and addresses.
Post
National Careers Service
PO Box 1331
Newcastle Upon Tyne
NE99 5EB