Technicial Issues
K12 (curriculum provider) :
TECHNICAL SUPPORT ISSUES, K12
K12 Customer Care 866-512-2273
How to use Microsoft Office/Office 365:
https://www.help.k12.com/s/article/How-to-Download-Office-365-For-Personal-Devices-School-Email-for-Students
Clearing the computer's cache and cookies:
Having trouble logging in to the OLS? Try clearing your browser cache and cookies.
OLS continually loads or redirects – “Redirecting…Please wait”
OLS navigation between pages is slow
OLS pages load but missing information
Browser error messages
Getting booted out of the OLS or LMS
After a planned maintenance outage
After an unexpected outage
Please read this website: https://www.help.k12.com/s/article/Internet-Browsers-Clear-Cache-and-Cookies