Embedded Files
This site has additional pages for you to view. You may need to scroll down or click the 3 lines in the corner to view all of the pages.
Helpful links:
https://www.help.k12.com/s/article/How-to-Set-Up-Your-Learning-Coach-Student-Account-for-SY25-26
https://www.help.k12.com/s/article/K12-School-Account-Setup-and-Help-Logging-In
https://www.help.k12.com/s/article/First-Day-of-School-Resources-2025
Set up your Learning Coach and Student Accounts: Within 24–48 hours of your student’s enrollment being approved, the Learning Coach will receive an email from K12-confirmation@k12.com with the subject line: Welcome and Important Next Step. This email contains the Registration ID needed to create your K12 School account. If you do not receive the Welcome email within 24–48 hours of your registration approval, please contact K12 Customer Care at 866-512-2273 for assistance.
Students must have their own school account. The Learning Coach will first set up the Learning Coach account. The Learning Coach will then set up the student account.
Students must only use their student account to complete school tasks. Students must not have access to the Learning Coach account information. Learning Coaches should not have their password automatically saved onto a computer. For more information, please read the handbook.
After you have set up your account, please be sure to check that the time zone is listed correctly. Please view this recording for more information: https://go.screenpal.com/watch/cTjFqJn2Zw1
Does my student need a computer and internet access on the first day of school?
Your student is expected to have access to a computer and internet access on their first day of school. Your student must have access to a computer and the internet to meet schooling requirements. To inquire about a school-issued computer, please contact the MNVA office ( info@hsd294.us ) .
Your student does need to have other access to a computer until the school-issued computer arrives at your home.
How do I fix the time zone?
There are two steps.
First: Check the time zone on your computer to be sure it is correctly showing your time zone (Do not manually change the time. Please complete the steps to update the computer to the correct time zone.)
Second: Update the Canvas time zone : Click here
How do students interact with the teacher?
Students will use a program called Engagli for live sessions with teachers. Please see the area called Engagli for more information.
Students will also use the online school to complete daily coursework. The online school platform is called Canvas. This is new to MNVA for the 2025-2026 School Year.
Students will use their school email in communicating with their teacher(s). Each student will have their own school issued email account. The email only works for school purposes (students are not able to email others outside of the school). Students will need to check their email daily. [See the next question for more on the student issued email.]
How do I set up the school issued student email? Do I have access to Microsoft Office?
Please read information found here: https://www.help.k12.com/s/article/How-to-Download-Office-365-For-Personal-Devices-School-Email-for-Students
Additional video: https://www.help.k12.com/s/article/School-Email
Where can I find helpful videos or other information from K12?
Please check out the k12 customer support site: https://www.help.k12.com/s/
How do I know if my student has received their school materials?
Please view this website for more information on checking for school materials:
https://www.help.k12.com/s/article/How-To-Track-Your-Course-Materials-and-Hardware-Shipments
Report abuse