Technology Help

Technology Do's and Don'ts of Hybrid Learning

Please refrain from asking questions of the teacher during instructional time (7:45 AM-2:45 PM daily).
If you attend Google Meet with your child during remote learning, please sit quietly by your child. Noise and talking can interrupt learning in a hybrid learning environment.
Chat Box in Google Meet is for student use only. Parent should not post messages to the teacher on this platform. Please communicate with your child's teacher by email or other communication tools the teacher uses.
Teachers will be working with both remote and on-campus students in our hybrid model, so they will not be available to help with technology issues during instructional hours (7:45 AM- 2:45 PM daily).
Please remember to use Classlink/Launchpad for accessing student icon/apps.
If you need help logging into a Google Meet, please email william.pinney@henry.k12.ga.us.
Please refrain from interrupting the teacher's lessons for help in going into Google Meet sessions.
Use the link below to access a virtual learning help page that will answer many of your questions.
If you are experiencing hardware issues, please complete an IncidentIQ report. The icon for IncidentIQ can be found in your child's Classlink. Once you have completed the work order, please email Mr. William Pinney at william.pinney@henry.k12.ga.us or Ms. Danielle Moss at danielle.moss@henry.k12.ga.us.

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