Nursing assistants are required to treat every client with equality, compassion, and respect for their inherent dignity and
unique attributes. You are expected to promote the rights and safety of residents to help them
achieve the best possible health outcomes
Check out this video if you are a visual learner!
Nursing assistants are required to treat every client with equality, compassion, and respect for their inherent dignity and unique attributes. You are expected to promote the rights and safety of residents to help them achieve the best possible health outcomes.
Check out this podcast if you are an audio learner:
Various federal and state agencies regulate healthcare to protect vulnerable populations, such as children, the elderly, and those who are underinsured or socially disadvantaged.
CMS (Centers for Medicare and Medicaid Services): Provides funding for healthcare. Medicare is for those over 65 or with specific disabilities, while Medicaid provides funding for individuals with low incomes.
CDC (Centers for Disease Control): Offers guidance for healthcare facilities regarding infection and disease control.
FDA (Food and Drug Administration): Ensures the safety of medications, food, medical devices, and products that emit radiation.
OSHA (Occupational Safety and Health Administration): Sets and enforces standards to ensure safe and healthy working conditions for employees.
DHS (Department of Health Services): A state-level agency that provides services like disability determination, abuse prevention, and the regulation of state nursing homes
HIPAA (1996): Established national standards to protect sensitive patient health information (PHI) from being disclosed without consent. Nursing assistants must legally keep all client information, including care plans and shift reports, confidential.
OBRA (1987): Set new standards for nursing home care, including a requirement for at least 75 hours of training and a competency evaluation for nurse aides. It emphasizes patient-centered care, where the individual's specific health needs and desired outcomes drive all healthcare decisions.
Older Americans Act (OAA): Created the Long-Term Care (LTC) Ombudsman program. These programs investigate and resolve complaints made by residents in facilities like nursing homes and assisted living communities to protect their health, safety, and rights.
Using personal cell phones in patient care areas.
Failing to respond to call lights promptly.
Using agency computers for personal tasks or ignoring assigned phones.
Avoiding clients based on their ethnicity, beliefs, or individual characteristics.
Accepting gifts or gratuities from clients or their families.
Sharing personal information about a client with anyone not providing direct care.
Stealing from clients or the healthcare facility
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