Design thinking goes through multiple steps to find out the problem people are having with products and then finding out what you could do to make a product better by targeting those problems.
Step 1: Empathize and put yourself in the customers shoes. Ask around and find out all of the problems with your products. Find the worst problem and try to fix it
Step 2: Define the main problems people are having with your products. If one product has multiple problems try to focus on the bigger problems first
Step 3: Create Ideas that could possibly solve the problem. Try to have multiple ideas so you can test multiple things.
Step 4: Prototype and test your ideas with the customers, if one works more effectively or is better thought of than the other work on that idea/prototype more than the others.
video: https://www.youtube.com/channel/UCPYHC07274SO-NtmA2lAUOQ/videos i watched this video on 1/10/2020 Image: www.uxdesign.cc 1/10/2020
Design thinking is a process to get to the main problem and design something to solve the problem.