2026 Schedule of Events !
POA / HOA Operations
Webinars in this category are dedicated to property owners association and homeowners association workflows. Topics include compliance and violations, architectural review, resident communication, assessments and billing, work orders, and security-related processes. Content supports POA/HOA managers and staff in maintaining governance, transparency, and operational efficiency.
To watch or re-watch a webinar, simply click the provided link—you’ll be prompted to enter your Northstar Support Portal login credentials. Once logged in, you’ll be directed straight to the selected recording.
If you do not yet have a Support Portal login, please contact our team at support@globalnorthstar.com, and we’ll assist you with setting up access.
Published November 13, 2025: This session reviews recent Gate House and Visitor Tracking enhancements across Nexus E5–E7, focused on reducing entry delays while improving security and auditability. Karen Barok walks through streamlined visitor workflows, member self-service, ID scanning, and instant pass printing—helping clubs and communities move faster at the gate without compromising control.
Published September 9, 2025: This session explores Northstar’s infrastructure and security framework, focusing on high availability, dedicated hosting, and layered protections designed for club operations. Karen Barok and Jean Thielen walk through how resilient architecture, proactive monitoring, and industry certifications work together to keep systems secure, compliant, and continuously available.
Published August 28, 2025: This session focuses on strengthening general ledger structure and financial controls to reduce rework, shorten month-end close cycles, and make audits routine rather than reactive. Karen Barok shares practical frameworks, system tools, and best practices that help clubs build disciplined, reliable financial processes with confidence.
Published July 8, 2025: This session explores how the NS Connect platform and ClubNow mobile app work together to strengthen communication, self-service, and member engagement. Karen walks through real-world configuration and use cases that help clubs deliver a more connected, personalized mobile experience without adding staff overhead.
Published June 3, 2025: This session breaks down how to move from reactive fixes to a structured, accountable maintenance workflow using Northstar’s operational tools. Karen walks through practical setup and real-world execution that help teams track work, control costs, and gain visibility across incidents, inspections, and repairs.
Published May 22, 2025: This session explores recent Membership and POA enhancements designed to reduce manual effort while improving data accuracy and member self-service. Karen walks through practical configuration updates and upcoming capabilities that help clubs manage growing, changing member bases with greater clarity and control.