2026 Schedule of Events !
Food & Beverage Operations
This library focuses on the operational and financial workflows that support successful dining and beverage programs. Webinars cover POS configuration, inventory and purchasing controls, menu and pricing setup, reservations, online ordering, and reporting. Sessions are designed for food and beverage directors, managers, chefs, and accounting teams seeking to improve efficiency, controls, and the member or guest dining experience.
To watch or re-watch a webinar, simply click the provided link—you’ll be prompted to enter your Northstar Support Portal login credentials. Once logged in, you’ll be directed straight to the selected recording.
If you do not yet have a Support Portal login, please contact our team at support@globalnorthstar.com, and we’ll assist you with setting up access.
Published January 15, 2026: This session reframes Kitchen Display Systems as a pacing and workflow tool—not just a replacement for paper tickets. Karen Barok walks through practical KDS configuration, ownership of firing and timing, and new Nexus E5–E6 enhancements that help kitchens reduce noise, improve coordination, and deliver calmer, more consistent service.
Published January 8, 2026: This session breaks down food and beverage cost control as a closed-loop operational process—from inventory setup and receiving through recipes, sales, and depletion. Karen Barok focuses on practical system discipline and configuration choices that ensure food cost reporting reflects real usage, not guesswork or after-the-fact cleanup.
Published November 4, 2025: This session completes the Retail Operations & Online Marketplace series by showing how to fully integrate Retail POS with the NS Connect Online Store for seamless member transactions. Karen Barok walks through payment setup, cart behavior, fulfillment workflows, and reconciliation best practices to ensure a consistent, reliable online and in-club retail experience.
Published September 25, 2025: This advanced session dives into practical POS configuration strategies that improve speed, accuracy, and accountability across food and beverage operations. Karen Barok shares best practices for menu design, modifiers, security controls, routing, mobile ordering, and performance reporting—helping clubs reduce clicks, minimize errors, and gain clearer operational insight.
Published July 24, 2025: This session kicks off a two-part series on preparing inventory and POS structures to support e-commerce through Northstar’s Marketplace, NS Connect, and the ClubNow App. Karen Barok walks through foundational inventory setup, SKU and attribute strategy, and online menu configuration to help clubs deliver an accurate, intuitive, member-facing online retail experience.
Published June 24, 2025: This session explores how recent dining and event reservation enhancements work together to reduce pressure on hosts, servers, and the kitchen. Karen demonstrates practical configuration options that help clubs improve table flow, guest experience, and service pacing without adding complexity for staff.
Published May 8, 2025: Karen leads a fast-paced, practical walkthrough focused on getting more speed, clarity, and confidence out of your POS—without changing how your teams work day to day. This session connects frontline efficiency with cleaner reporting, making it a must-watch for operators looking to tighten execution and visibility across Food & Beverage and Retail.