2026 Schedule of Events !
Golf Operations
Webinars in this category are tailored to the unique needs of golf facilities and golf-focused communities. Topics include tee sheet configuration, rate and rule management, tournaments and events, golf retail operations, pace of play, and member billing. Content supports golf professionals, directors, and operations teams in optimizing both daily play and long-term course utilization.
To watch or re-watch a webinar, simply click the provided link—you’ll be prompted to enter your Northstar Support Portal login credentials. Once logged in, you’ll be directed straight to the selected recording.
If you do not yet have a Support Portal login, please contact our team at support@globalnorthstar.com, and we’ll assist you with setting up access.
Published January 22, 2026: This session reframes retail analytics as a disciplined monthly process rather than a dashboard-driven exercise. Karen Barok demonstrates how clubs can use existing inventory data, consistent review questions, and AI-assisted analysis to gain clearer insight into performance, inventory health, and smarter retail decisions.
Published October 28, 2025: This session highlights new Nexus E5 and E6 tools that simplify tee sheet management, improve transparency, and reduce day-of-play administration. Led by Charles Fox, with moderation by Karen Barok, the webinar demonstrates practical enhancements for weather delays, lotteries, member communication, and recurring golf events—helping golf teams operate more efficiently and fairly.
Published November 4, 2025: This session completes the Retail Operations & Online Marketplace series by showing how to fully integrate Retail POS with the NS Connect Online Store for seamless member transactions. Karen Barok walks through payment setup, cart behavior, fulfillment workflows, and reconciliation best practices to ensure a consistent, reliable online and in-club retail experience.
Published September 4, 2025: This session explores how clubs can streamline lesson and coaching management—from pro availability and bookings to packages, clinics, and reporting. Karen Barok walks through best-practice configurations that empower professionals, improve member experience, and connect lessons directly to payroll, commissions, and analytics for smarter program management.
Published August 5, 2025: This session delivers a practical deep dive into Tee Time Management, highlighting underused features, smarter configuration, and automation techniques that improve efficiency and member experience. Led by PGA Professional Charles Fox, the webinar walks through real-world strategies to optimize tee sheets, booking rules, communication, and reporting for modern golf operations.
Published July 24, 2025: This session kicks off a two-part series on preparing inventory and POS structures to support e-commerce through Northstar’s Marketplace, NS Connect, and the ClubNow App. Karen Barok walks through foundational inventory setup, SKU and attribute strategy, and online menu configuration to help clubs deliver an accurate, intuitive, member-facing online retail experience.
Published June 3, 2025: This session breaks down how to move from reactive fixes to a structured, accountable maintenance workflow using Northstar’s operational tools. Karen walks through practical setup and real-world execution that help teams track work, control costs, and gain visibility across incidents, inspections, and repairs.