2026 Annual User Conference
October 19-20 2026 | The Roosevelt, New Orleans, LA
Connected Intelligence: Leading the Next Era of Club, Resort & Community Operations
Join Northstar clients, industry leaders, innovators, and operational professionals for two days dedicated to the future of hospitality, club, resort, and community management. Set in New Orleans, Louisiana, the 2026 Northstar Annual User Conference brings together the teams behind Northstar's innovation—including Product, Development, Professional Services, Education, and Operational Strategy—to share the latest advancements, real-world success stories, and practical strategies for driving operational excellence.
Built around this year's theme, Connected Intelligence, the conference focuses on how organizations can leverage AI, automation, predictive analytics, integrated operations, and digital engagement tools to create exceptional experiences while improving efficiency, visibility, and decision-making. Attendees will gain exclusive insight into upcoming Northstar innovations, product roadmaps, industry trends, and best practices from clubs, resorts, and communities across North America and beyond.
Key Conference Topics
AI, Automation & Predictive Intelligence
ClubNow 3.0 Digital Experience
Intelligent Member & Guest Experiences
Operational Intelligence & Analytics
POA & Community Operations
Intelligent Payments & Financial Automation
Integrated Hospitality Ecosystems
Mobile & Self-Service Solutions
Digital Identity & Seamless Access
Engagement, Campaign & Communication Tools
Who Should Attend?
Executive Leadership & General Managers : Explore emerging technology, strategic planning opportunities, and operational innovations shaping the future of member-focused organizations.
Finance & Accounting Teams: Learn how automation, analytics, and integrated financial tools can improve controls, efficiency, reporting, and decision-making.
Membership & Marketing Professionals : Discover new ways to engage members, automate communications, strengthen retention, and enhance the digital member experience.
Food & Beverage, Retail & Hospitality Teams : Gain insight into modern service technologies, operational efficiencies, mobile solutions, and enhanced guest experiences.
Golf, Racquet, Fitness & Recreation Operations : Explore tools that improve scheduling, member convenience, operational visibility, and service delivery across recreational amenities.
POA, HOA & Community Management Teams : Learn best practices for resident engagement, compliance, communications, property management, and community operations.
Technology & IT Leaders : Understand the future of connected systems, integrations, security, digital identity, and operational infrastructure.
Department Managers, Trainers & Northstar Champions : Take home practical knowledge, configuration tips, and education resources that drive stronger adoption and operational consistency.
Why Attend?
Gain early access to upcoming Northstar innovations
Learn directly from Northstar experts and industry peers
Discover practical solutions to real operational challenges
Network with leaders from clubs, resorts, and communities across the industry
Bring back ideas that improve efficiency, engagement, and member satisfaction
The future of connected operations starts here. Join us for an exciting look at what's next and discover how Connected Intelligence is transforming the way clubs, resorts, and communities operate.