2026 Schedule of Events !
Leadership & Administration
Webinars in this category focus on strategic oversight and organizational leadership. Topics include governance, policy development, cross-department coordination, change management, and planning. Content is designed for general managers, executives, and senior leaders seeking to align operations, technology, and long-term goals.
To watch or re-watch a webinar, simply click the provided link—you’ll be prompted to enter your Northstar Support Portal login credentials. Once logged in, you’ll be directed straight to the selected recording.
If you do not yet have a Support Portal login, please contact our team at support@globalnorthstar.com, and we’ll assist you with setting up access.
Published January 22, 2026: This session reframes retail analytics as a disciplined monthly process rather than a dashboard-driven exercise. Karen Barok demonstrates how clubs can use existing inventory data, consistent review questions, and AI-assisted analysis to gain clearer insight into performance, inventory health, and smarter retail decisions.
Published January 15, 2026: This session reframes Kitchen Display Systems as a pacing and workflow tool—not just a replacement for paper tickets. Karen Barok walks through practical KDS configuration, ownership of firing and timing, and new Nexus E5–E6 enhancements that help kitchens reduce noise, improve coordination, and deliver calmer, more consistent service.
Published January 8, 2026: This session breaks down food and beverage cost control as a closed-loop operational process—from inventory setup and receiving through recipes, sales, and depletion. Karen Barok focuses on practical system discipline and configuration choices that ensure food cost reporting reflects real usage, not guesswork or after-the-fact cleanup.
Published September 9, 2025: This session explores Northstar’s infrastructure and security framework, focusing on high availability, dedicated hosting, and layered protections designed for club operations. Karen Barok and Jean Thielen walk through how resilient architecture, proactive monitoring, and industry certifications work together to keep systems secure, compliant, and continuously available.
Published August 28, 2025: This session focuses on strengthening general ledger structure and financial controls to reduce rework, shorten month-end close cycles, and make audits routine rather than reactive. Karen Barok shares practical frameworks, system tools, and best practices that help clubs build disciplined, reliable financial processes with confidence.
Published May 22, 2025: This session explores recent Membership and POA enhancements designed to reduce manual effort while improving data accuracy and member self-service. Karen walks through practical configuration updates and upcoming capabilities that help clubs manage growing, changing member bases with greater clarity and control.