Complaints Procedure / Raising Concerns

Please have a look at our policies, in particular our Complaints procedure.

We aim to establish good communications and relationships between home and school and we hope that if you have any concerns you will:

1. Contact the Teacher concerned.

2. Speak to the Deputy Heads (primary) or a Director of Teaching and Learning (secondary), if your complaints are not dealt with satisfactorily.

3. Speak to the Principal, if your complaints are not dealt with satisfactorily.

4. Contact a member of the governing body if you have done the above and are not satisfied.

Should all this fail, the local Education Authorities complaints procedure is available as an option. Details are available from the school office.