Discord is the primary place for communication, updates, and support during Effect Alpha. Because Alpha is an active testing phase, many questions, fixes, and announcements happen in real time through the community.Β
Not sure where to go? Use this quick guide:
β Have a question about tasks or workflows?
β Go to the Alpha Chat channel.
π Found a bug or something broken?
β Create a post in the Alpha Message Board.
π’ Want to see updates or announcements?
β Check Alpha Announcements first.
β οΈ Need help with a sensitive, private issue that only the team can help with?
β Create a private support ticket.
Starting in the right place helps you get faster answers.
If you are unsure how something works, need clarification on a task, or want guidance before proceeding, Discord is the best place to ask.
Questions can include:
Understanding task instructions
Clarifying formatting rules
Workflow or platform behavior questions
General onboarding help
When asking a question:
Explain what you were trying to do.
Describe what happened instead.
Include screenshots if possible.
Mention the task type or workflow involved.
Providing context helps others respond faster and more accurately.
If something feels broken or behaves unexpectedly, report it in the designated bug-reporting channel.
Examples of bugs:
Buttons not responding
Tasks failing to load
Incorrect display of rewards or progress
Recording tools not functioning correctly
Errors that prevent completing tasks
When reporting a bug, include:
A clear description of the issue
Steps to reproduce it if possible
Screenshots or error messages
Your browser and device type
Detailed reports help the team identify and resolve issues faster.
Important platform updates are shared through Discord announcements.
These may include:
New task types or workflows
Claiming or reward updates
Maintenance notices
Known issues or temporary limitations
Checking announcements regularly helps you stay informed and avoid confusion caused by expected system changes.
Check announcements before assuming something is broken.
Search the channel history to see if your question has already been answered.
Use clear, respectful communication.
Share feedback openly. Alpha improves through community input.
Effect Alpha evolves quickly, and real-time communication helps keep everyone aligned. Discord allows the team and community to share updates, troubleshoot issues, and refine workflows together as the platform grows.
During Alpha, some data and rewards are stored locally in your browser until claimed.
To avoid permanent loss:
Use one device and one browser consistently.
Claim earned EFFECT regularly.
Do not clear the browser cache or cookies before claiming.
Avoid incognito or private browsing sessions for active work.
Ensure your worker wallet contains enough SOL to complete claim transactions.
Unclaimed rewards may be permanently lost if local browser data is removed or if you switch environments before claiming.