Message from the Executive Director – Trena A. Marsal

In DPS Facility Management, we work every day to be the place where “quality learning environments” are created and supported. We strive to build partnerships and relationships both internally and externally to align our goals as a Department to the learning goals of our District, School Leaders and Community. In this effort, we invest in the development of our team, we model the way with our shared core values and we research innovative ways to improve our processes, procedures and the way we do business in supporting and serving our customers.

Communication, education and clarity around what we do and the “why” around what we do is important to build the trust and a solid foundation as we all continue to perform the most critical work of supporting and educating our students.

The Team DPS Handbook is designed to provide critical information to all of our customers (partners) across the District. This guide introduces Team DPS to the Department of Facility Management and provides answers to many questions around the work.

I am proud to say that my team plays for TEAM DPS!

Facility Management Overview

Facility Management is comprised of several divisions (Maintenance, Custodial Operations, Sustainability, Community Use, Professional Development, Safety, Asset Management, QA/QC and System Administration) with various functionalities that support the district’s academic mission, including a First Call Center providing a central communication and support. Employing over 900 experts in their field, this team manages over 16 million square feet of enclosed building space in 230 schools located in 175 DPS owned and nine DPS leased facilities as well as 11 administrative buildings. Responsibilities include maintaining facility assets, ensure safe clean environments, sustainable operations, community use of facilities as well as hiring and developing quality staff to perform these functions.

Facility Management Mission:

To provide a safe, clean and quality educational environment for all DPS students and staff; quality customer service both internally and externally, and to promote operations that are environmentally and economically efficient, effective and sustainable.

The purpose of this manual is to:

• Provide an overview of the Facility Management Department (who we are)

• Provide guidance and important information to request Facility Management support

• Understand facility policies/procedures related to building systems/modifications

• Provide a quick reference guide when information is needed around any particular function within facilities

Table of Contents

Facility Management Division

Overview of the different divisions within Facility Management

Building Guidance to Support School Leadership

• Alternate Funding Process

• Appliances in Classrooms

• Classroom and Building Decorating Guidelines

• Facility Modification Approvals

• Hanging Artwork and Teaching Materials

• Heating and Cooling Guidelines

• Holiday Decorating Guidelines

• Kiln Installation and Removal

• No Hot Water

• Order to Comply

• Pest Management

• Power Outages

• School Closures and Heat Mitigation

• School Murals

• Snow Removal Guidelines

• Volunteer Projects

• Work Order Processing

Community Use

First Call Center

Bargaining Agreements