Water Outages and No Hot Water

All water outages need to be reported to the First Call Center. The First Call Center will work with the Plumbing department to determine a timeline for water restoration.


If the water outage is determined to last less than two hours, water bottles and sanitizer may be provided. We will not close the building, as this is not required. Next steps will be determined by collaboration with Facility Management and Operational Superintendents.


State regulations recommend that school be closed when an outage will last longer than two (2) hours, unless dismissal of the pupils will be detrimental to their physical well-being.


If there is no HOT water service to the building but there is water service, the First Call Center will need to be notified. First Call will work with the Plumbing Department to determine a timeframe of restoring Hot water to the building. If the hot water will not be restored within two (2 hours) Food Service protocols should be observed.


Please view the full memo on no water, or no hot water here.