About Us

Our Story

When our founder and CEO Will Shu moved to London in 2013 he discovered a city full of great restaurants, but he was amazed that so few of them delivered food. He made it his personal mission to bring the best local restaurants direct to people’s doors.

Today, we operate a hyperlocal three-sided marketplace, connecting local consumers, restaurants and grocers, and riders to fulfill a mission-critical, emotional purchase in under 30 minutes. By offering fast and reliable delivery that consumers can track online, we have grown rapidly.

"At Deliveroo, we want to use our unique network for good and play our part in supporting the communities in which we work. We don’t just want to ride through our streets – we want to support them and play an active part within neighbourhoods across the UK.

Building on our support for the NHS, we are pleased to launch the ‘Full Life’ campaign, with a new commitment to deliver one million meals to communities in need.

This is just the start, and together with our amazing network of riders, grocers and restaurants, we are so proud to be able to make a small difference." - Will Shu, Founder & CEO

Our Mission

To transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders.

Our Strategy

Our mission is to be the definitive online food company – providing consumers with access to the food they love for each of the 21 weekly meal occasions. We aim to achieve this by our focus on offering the best value proposition to all three sides of the marketplace: consumers, riders, and restaurant & grocery partners.

Read more about our strategy and goals

Meet the three sides of our marketplace

Learn more about our business model

Culture at Deliveroo

We, at Deliveroo, are...a team of 'builders'. People who are passionate about customer excellence, invention, operational excellence, and long-term thinking.

Our people are trusted with accountability and are given opportunities to share ideas and collaborate. Individual freedom is a key success factor here at Deliveroo, providing a safe space for creativity and innovation. We promote this positive culture with a strong focus on the health and well-being of all our employees.

Solve challenging problems

We're not just an app. We're solving complex problems for customers, riders and restaurants.

Great idea? Make it happen

Today's ideas are tomorrow's projects. At Deliveroo everyone is an entrepreneur.

Own a slice of the pie

We want you to feel like an owner - so we'll make you one.

Fast moving company

We're one of the world's fastest-growing companies - growing over 100% in 2020.

Diversity helps us win

We know diverse teams are the best teams. We want our team to be as diverse as our riders, restaurants and customers.

Meet Will

Here are some videos so you can meet our Founder & CEO, Will Shu...