Hard Reset your Chromebook hardware

To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset.

Before you hard reset try updating. See Steps to Update

Try a hard reset only after other ways to fix the problem have failed. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder.

How to Hard reset your Chromebook

1. Press and hold the Refresh key

2. Then press the Power button

3. Your Chromebook will restart.