All new workers are required to be provided with WHS information regarding the workplace as part of their overall induction and introduction to Citipointe.  This is completed through a Quiz testing your knowledge and understanding of WHS obligations. 

A thorough WHS induction process assists new staff to feel welcome, become integrated into the organisation and ensure that they are able to work safely. The First Day Induction is managed by the HR Manager and Location Pastors at each site to ensure new workers are made aware of the WHS systems, policies and procedures in place within Citipointe. 

First Day Induction for new workers is provided by the HR Manager in Brisbane and Location Pastor elsewhere and incorporates Managers and WHS Facilitators (if one has been appointed),  in the Safety Induction.  The Induction is a verbal explanation and observation of the task in a safe working environment with supervision.  

All items on the First Day of Induction  are to be explained to the worker  and this includes amongst other things: - 

• hazards associated with the job and appropriate controls; 

• safe way to do the job; 

• emergency procedures and equipment, facilities such as toilets, meal rooms and where to find first aid kits; 

• where to find health and safety policies and procedures; 

• safety equipment and how to use them; and

• procedures for reporting hazards, injuries and near misses.

Contractor Induction

When Citipointe hires a Contractor to work on our premises, we must ensure that Contractor is inducted in safe safe work processes. Contractor Induction Handbook 

When Citipointe hires a contractor who is undertaking work for a short period of time (eg floor level glass cleaning or glass tinting), the staff member hiring should undertake a risk assessment and job safety analysis of the job site and tasks, and have the contractor sign the Contractor’s Job Safety Analysis.

If the contractor is undertaking work that is considered high risk, regardless of the period of time in which they are on our property, they must undertake the Contractor Induction Handbook  and Contractor Induction Checklist and Declaration.

When Citipointe hires a contractor who is undertaking work for a more considerable period of time, regardless of the risk,  then they must complete the full Induction in the Contractor Induction Handbook and sign the Contractor Induction Checklist and Declaration.

This is a guide as to which Contractor Induction Method to employ. 

Short time (few Hours) Long Term (>1 week)

Low Risk Contractors JSA Contractors Induction

High Risk Contractors Induction Contractors Induction

If a contractor's worker has been identified as not following a safe work procedure, they will be asked to immediately stop performing the work until the issue can be addressed and the matter discussed with the worker's employer, i.e. the contractor Citipointe engaged, and require the contractor to reinforce the safe work procedure with the worker and any other workers they engage who are doing the same activity.

How to Manage Contractors at your Location 

Before starting work, contractors must be inducted via the Contractor Induction Handbook or via Contractor JSA to confirm that they have been advised of all necessary Citipointe WHS matters. 

To manage your health and safety obligations in regards to contractors, you will need to:

• Verify that the contractor is qualified, licensed and authorised to carry out the work.

• Review the contractor's processes for safety induction, supervision, monitoring and risk assessment.

• Send the contractor the Induction Handbook and answer any questions they may have on arrival.

• Collect their Declaration and any other required paperwork, ie licences, insurances, load to the Compliance Drive and file safely.

• Undertake a Site tour.

• Monitor the workers.

Once the contractor and/or subcontractors start performing work, the workers must be monitored to  ensure they are following the safe work procedure. Steps must be taken to ensure workers follow safe work procedures or Citipointe may be exposed to greater liability for any health and safety incidents that occur because a worker failed to follow a safe work procedure.

Managing Contractors Documents

Citipointe is required to keep records of all inductions and a signed statement from each contractor indicating they have completed the induction. Contractors must prepare and provide safe work procedures for any work they perform in your workplace. Because Citipointe is not an expert in all work that a contractor performs, it does not need to approve the specific content of a safe work procedure.

If an obvious defect or issue has not been addressed in the safe work procedure, raise this with the contractor. Failure to do so, may place Citipointe in breach of its health and safety obligations and be concurrently liable for any subsequent incidents.

Each location is responsible to manage a filing or storage system of the following items, managing contractor induction management and utilize the Compliance Drive to store such documents.  

1. A copy of the signed Declaration of Induction - either JSA or full Induction. 

2. A copy of any RM Strategies they are providing.

3. A copy of any licences and insurances they are providing.

Volunteers

All volunteers must receive initial and ongoing training in the safe evacuation of a building, what to do in the event of a medical emergency and any other service specific safety issues that they need to know about. Citipointe also has Elvanto Applications to join “Team” which includes an adherence to the Heart Document.