Updating Chrome On Your Chromebook

If your Chromebook, or your Zoom, is experiencing glitches, this is a good troubleshooting step!

For Middle School Chromebook issues, email Ms. Aronofsky at: maronofsky@berkeleycarroll.org

For Upper School Chromebook issues, email Mr. Mabry at: tmabry@berkeleycarroll.org

Updating Chrome

Step 1

Make sure you are signed into your Chromebook. When you’re connected to the internet, your Chromebook automatically checks for updates. To check for updates yourself, at the bottom right, select the time.

Step 2

Select the Settings icon.

Step 3

If it is hidden, open up the "Settings" Menu on the left-hand side of the page.

Step 4

On the bottom of the Settings menu, Select About Chrome OS.

Step 5

Under “Google Chrome OS,” you’ll see which version of the Chrome operating system your Chromebook is using. Select Check for updates.

Step 6

If an update is available, it will start to download automatically. This may take several minutes!

Step 7

After your download is done, select Restart to finish the update. Your Chromebook will then restart completely.

Clearing Your Chrome Browser History

Try this if your Chrome is glitching (pages aren't loading properly, or you are stuck on a sign-in screen).

Step 1

Click the 3 vertical dots at the top of your Chrome browser

Step 2

Scroll down to "More Tools" and click on "Clear browsing data"

Step 3

Hit "Clear Data"

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