Unit 9

Conversation Skills

Learning Outcomes

  • Define conversation and what makes it unique to other forms of interaction.
  • Recognize basic conversational structure and how it works.
  • Synthesize Grice’s Maxims with basic conversational structure.
  • Describe the greeting process and its importance to conversation.
  • Analyze the typical greeting sequence as it occurs in real conversation.
  • Apply opening techniques to begin conversations with unacquainted people.
  • Describe the process of topicalization and its role in conversation.
  • Apply topicalization techniques that eliciting conversation of increased breadth and depth.
  • Differentiate kinds of closing sequences used in everyday conversation.
  • Apply pre-closing techniques to effectively close conversation.

Table of contents

MODULE 1: PRINCIPLES OF CONVERSATION

  • Grice’s Maxims
  • What is conversation?
  • Basic Conversational Structure

MODULE 2: OPENING CONVERSATION

  • Greeting Rituals
  • 5 Types of Openings Among Unacquainted
  • Typical Greeting Sequence

MODULE 3: ELICITING CONVERSATION

  • Topic Elicitors
  • Topicalization
  • Four Layers of Talk

MODULE 4: CLOSING CONVERSATION

  • Interactional Challenges
  • Pre-Closing Sequences
  • Two Types of Conversational Endings
  • Rejection of Closing Sequences

contributor

Daniel Usera