Unit 7

Listening

UNIT LEARNING OUTCOMES

  • Recognize the characteristics of competent communication in dyadic interactions.
  • Demonstrate skill in selecting and using a variety of communication strategies and responses based on situational contexts, goals, and human needs.
  • Demonstrate the ability to analyze and critique verbal and nonverbal messages in interpersonal interactions.
  • Evaluate listening habits and demonstrate effective listening skills.
  • Define listening in your own terms
  • Identify reasons why listening is important
  • Be able to explain features in the listening process
  • Demonstrate an understanding of different listening types.
  • Be able to distinguish between several different listening habits.
  • Be able to identify verbal listening responses
  • Be able to recognize nonverbal listening responses
  • Be able to explain how active listening can be used in interpersonal relationships

TABLE OF CONTENTS

MODULE 1: The Fundamentals of Listening

  • Define listening in your own terms
  • Identify reasons why listening is important
  • Be able to explain features in the listening process

MODULE 2: Listening Types and Habits

  • Listening Types
  • Listening Habits

MODULE 3: How Can I Become a Better Listener?

  • Verbal Listening Responses
  • Nonverbal Listening Responses
  • Using Listening to Enhance Interpersonal Relationships

contributor

Teri L. Varner