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UNIT LEARNING OUTCOMES
UNIT LEARNING OUTCOMES
- Recognize the characteristics of competent communication in dyadic interactions.
- Demonstrate skill in selecting and using a variety of communication strategies and responses based on situational contexts, goals, and human needs.
- Demonstrate the ability to analyze and critique verbal and nonverbal messages in interpersonal interactions.
- Evaluate listening habits and demonstrate effective listening skills.
- Define listening in your own terms
- Identify reasons why listening is important
- Be able to explain features in the listening process
- Demonstrate an understanding of different listening types.
- Be able to distinguish between several different listening habits.
- Be able to identify verbal listening responses
- Be able to recognize nonverbal listening responses
- Be able to explain how active listening can be used in interpersonal relationships
TABLE OF CONTENTS
TABLE OF CONTENTS
MODULE 1: The Fundamentals of Listening
- Define listening in your own terms
- Identify reasons why listening is important
- Be able to explain features in the listening process
MODULE 2: Listening Types and Habits
- Listening Types
- Listening Habits
MODULE 3: How Can I Become a Better Listener?
- Verbal Listening Responses
- Nonverbal Listening Responses
- Using Listening to Enhance Interpersonal Relationships
contributor
contributor
Teri L. Varner
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