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UNIT LEARNING OUTCOMES
UNIT LEARNING OUTCOMES
- Recognize the characteristics of competent communication in dyadic interactions.
- Recognize the ethical dimensions of interpersonal communication.
- Recognize communication differences between individuals in cultures that affect interpersonal interactions and recall strategies for adapting to cultural differences.
- Understand the basic components in the communication process.
- Be familiar with the basic process models of communication.
- Understand the dimensions of competent communication.
TABLE OF CONTENTS
TABLE OF CONTENTS
MODULE 1: What is Communication?
- Defining Communication
- Characteristics of Communication
MODULE 2: Basic Process Models of Communication
- Shannon and Weaver Model
- Berlo’s SMCR Model
- Transaction Model
- Transmission Model
- Ritual Model
MODULE 3: Communication Competence
- Clarity and Intent
- Adaptability
- Self-Monitoring
- Cognitive Complexity
- Standpoint Theory
Contributors
Contributors
Tim Appignani, Marcus Hassell, and Christina Michura
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