Unit 1

Fundamentals of Interpersonal Communication

UNIT LEARNING OUTCOMES

  • Recognize the characteristics of competent communication in dyadic interactions.
  • Recognize the ethical dimensions of interpersonal communication.
  • Recognize communication differences between individuals in cultures that affect interpersonal interactions and recall strategies for adapting to cultural differences.
  • Understand the basic components in the communication process.
  • Be familiar with the basic process models of communication.
  • Understand the dimensions of competent communication.

TABLE OF CONTENTS

MODULE 1: What is Communication?

  • Defining Communication
  • Characteristics of Communication

MODULE 2: Basic Process Models of Communication

  • Shannon and Weaver Model
  • Berlo’s SMCR Model
  • Transaction Model
  • Transmission Model
  • Ritual Model

MODULE 3: Communication Competence

  • Clarity and Intent
  • Adaptability
  • Self-Monitoring
  • Cognitive Complexity
  • Standpoint Theory

Contributors

Tim Appignani, Marcus Hassell, and Christina Michura