If you have forgotten your password or are logging in for the first time and need to set your credentials, follow these steps to reset your EduPass password:
Navigate to the Login Page: Go to the official EduPass portal at https://edupassid.io/login.
Select 'Forgot Password': On the sign-in screen, click the "Forgot password?" link.
Enter Your Registered Email: Input the primary email address you have registered with AISJ.
Check Your Email Inbox: Look for a transactional password reset email sent from noreply@edupassid.io
Note: If you do not see the email in your primary inbox within a few minutes, please check your spam or junk folder.
Set Your New Password: Click the secure password reset link provided in the email, enter your new password, and save it.
Log In: Return to the EduPass login page and sign in using your email address and your newly created password.
Please contact tech by emailing ticketing@aisj-jhb.com if you have any issues.