Please note that this site is now out of date and has been replaced by Google Workspace: a Practical Guide. If you came here from a link, please update the link accordingly. If you have any questions, please email itsupport@york.ac.uk FAO the DISC team.
How to sign in to more than one account and switch between them - not a video, but some useful information in the Google support pages:
http://support.google.com/accounts/bin/answer.py?hl=en&answer=1721977&topic=2373242&ctx=topic
(Elsewhere on this site you'll find more information about delegating a non-personal account)
(2mins) How to let other people access and manage your mail.
This Labs feature provides a way to insert frequently repeated content into any email. Some people use it to create multiple email signatures, others to provide an easy way to add standard responses. The main thing to watch out for when using canned responses is that the links for 'insert', 'update' and 'delete' all appear in the same pop-up., so it's easy to delete one by mistake!