How to Access Your Meetings


Introduction

For those of you who are new to West Island School virtual Parent, Teacher Consultations (PTC) the principles of the consultation are generally the same as a traditional meeting only the attendance is virtual rather than in the flesh:

  • Zoom is required for the virtual PTC

  • Zoom links will not be emailed to parents, links will appear at 2pm on the day of the PTC

  • Interview slots will be for 5 minutes.

  • Parents are encouraged to have their child(ren) with them.

  • Each meeting will support multiple participants, so parents and their child can all use the same meeting link to join the meeting on separate laptops in different locations

  • It would help your child’s teachers if you were to change your Zoom Profile name to "Parent of student name"

We apologise in advance for any technical difficulties that may occur and it will be important to read the following instructions in advance of the consultation to minimise any such difficulties.

Using the ESF App

Click the WISDOM VLE button

or using a browser (e.g Chrome, Firefox)

Login to Wisdom using your parent account.


How to access your Meetings


(You must use the Chrome web browser to make the following work)

  • All meetings will be conducted via video conference using Zoom.

  • Meetings are accessed through the Appointments Page



  • At exactly 2 pm on the day of the meeting a blue Zoom hyperlink will appear in each of your appointments. (see image opposite)

  • Clicking this link will take you into the relevant teacher’s personal Zoom Meeting

  • Please click on the link during your scheduled appointments only. It may show an error when you try to access the appointment early.

Timing

  • All meetings will start and finish on time

  • At the exact time of your scheduled appointment please click the teacher’s Zoom hyperlink, you will then be held in the relevant Zoom Waiting Room until the teacher is available. At this point you will be admitted to the meeting.

  • Avoid arriving early, the teacher may still be in a meeting with other parents and their child.

  • Arriving late to the virtual appointment will reduce the length of time with the teacher.

  • Teachers will finish the meeting on time. We apologise if there is insufficient time for the meeting to close with the usual pleasantries!

  • All teachers will syncronise their laptops with the Hong Kong Observatory’s atomic clock, we would be grateful if you could do the same.

At the end of each Meeting

  • Meetings will be brought to a conclusion by each teacher before the next parents arrive.

  • The teacher needs to stay in their personal meeting to meet the next set of parents so it is important that you leave the meeting room.

  • Please click Leave Meeting to vacate the meeting for the next parents.

Zoom

  • You will need to install the Zoom client onto the device(ies) that you will be using

  • It will work better if you have created a Zoom account to access the meeting

  • It would help your child’s teachers if, for the duration of the Parent, Teacher Consultation you were to change your Zoom Profile to the following format:

Identity Check

  • At the start of each meeting you will be asked to identify yourself and state which child you are the parent of. This may seem repetitive but it is important for our teachers to check that the person who is in their meeting is who they expect to be there.

Camera

  • Have your computer’s camera on and functioning for the duration of the Parent, Teacher Consultation.

Technical Support

  • During Parent, Teacher Consultation the Helpdesk will be manned please send an email to helpdesk@wis.edu.hk and support will be offered.