Disability laws are intended to allow persons with disabilities the opportunity for employment. Once a need for reasonable accommodation arises, the law requires an employer to engage the employee in a timely, good faith, interactive process to determine how to overcome the job-related limitations. A reasonable accommodation is a change in the work environment or in work processes that enables a qualified individual with a disability to enjoy equal employment opportunities. The accommodation must be effective in meeting the needs of the individual by addressing the barrier created by the functional limitations and does not impose an undue hardship on the employer.
The Steps of the Reasonable Accommodation Process have been developed to get us from the need for an accommodation through the outcome of this individualized assessment.