Communication

Our core values of Trust, Growth, Commitment, Friendship and Diversity serve as a foundation for our strong organisational culture and as the principles that guide all our work and daily activities.

To maintain effective communication between committees throughout the year, the following communication rules are established:

Effective communication is crucial for maintaining seamless cooperation between committees throughout the year. To ensure a smooth flow of information and timely responses, the following communication rules are established:

• Email Response Time: Emails should be acknowledged and replied to within 48 hours. In cases where a prompt response is not possible, it is advisable to set up an automatic out-of-office reply to notify the sender and provide an expected response date.

• Multiple Communication Channels: While emails are a primary means of communication, we also utilise other communication tools such as WhatsApp, Skype, phone calls, and various social media platforms to facilitate efficient and real-time interactions.

• Contact Information: Contact details for committee members can be found in the Exchange Platform's Contact List. This resource serves as a central directory for reaching out to colleagues within the organisation.

• NCS Mailing List: The NCS mailing list (ncs@iaeste.net) is for sharing essential exchange-related information among National Secretaries and Exchange Administrators.

• Information Sharing: To keep everyone well-informed, it is essential to follow established protocols when transferring information and documents. Adhering to suggested methods of data sharing and document exchange helps maintain clarity and consistency throughout the cooperation process.