It allows you:
to insert new results to a specific request (tickets)
to view all the results to a specific request (tickets)
Columns that can be used as filters:
Organization
RequestNo
Mandatory Parameters for new action:
RequestNo
Actions can be done:
list
create
URL: https://api.socratecloud.com/webapi/rest/request/action/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}&RequestNo={request_no}
Method: GET
Return: JSON object with next format:
{
"data": [
{
"Organization": "Demo SRL",
"Created": "2014-05-01 17:21:25+0300",
"CreatedBy": "SuperUser",
"Updated": "2014-06-24 17:28:57+0300",
"UpdatedBy": "SuperUser",
"Result": "Request test",
"ActionDate": "2014-06-24 00:00:00+0300",
"Activity": null,
"SpentTime": 0,
"ConfidentialTypeEntry": "Internal",
"TimeType": "PL",
"QtyInvoiced": 0,
"ActionRep_ID": 1001598,
"ActionRep_Code": "100011",
"StatusValue": "Mentenanta amanata",
"StatusName": "Mentenanta amanata"
},
{
"Organization": "Demo SRL",
"Created": "2014-04-01 17:21:25+0300",
"CreatedBy": "SuperUser",
"Updated": "2014-06-24 17:28:57+0300",
"UpdatedBy": "SuperUser",
"Result": "Request created",
"ActionDate": "2014-06-24 00:00:00+0300",
"Activity": null,
"SpentTime": 0,
"ConfidentialTypeEntry": "Internal",
"TimeType": "PL",
"QtyInvoiced": 0,
"ActionRep_ID": 1000872,
"ActionRep_Code": "100006",
"StatusValue": "Mentenanta nealocata",
"StatusName": "Mentenanta nealocata"
}
],
"totalRows": 2
}
Create:
URL: https://api.socratecloud.com/webapi/rest/request/action/create/{version}?accessToken={access_token}&RequestNo={request_no}
Method: POST
Return: request no for success or error message (start with "ERROR: ")
Data format:
{
"Organization": "Demo SRL",
"Created": "2014-04-01 17:21:25+0300",
"CreatedBy": "SuperUser",
"Updated": "2014-06-24 17:28:57+0300",
"UpdatedBy": "SuperUser",
"Result": "add some note",
"ActionDate": "2014-06-20 00:00:00+0300",
"Activity": "Testing",
"SpentTime": 14,
"ConfidentialTypeEntry": "Internal",
"TimeType": "PL",
"QtyInvoiced": 0,
"ActionRep_ID": 1000872,
"ActionRep_Code": "100006",
"StatusValue": "Mentenanta nealocata",
"StatusName": "Mentenanta nealocata"
}