13.5 Request Entities

13.5.1 Request Confidential

Interface

It allows you:

• to get the Request Confidential  list to use with API 'Request'.

Columns that can  be used as filters:

• Organization

• Name

• Active

Actions can be done:

• list

API Methods:

List:

URL: https://api.socratecloud.com/webapi/rest/request/confidential/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}

Method: GET

Return: JSON object with next format:

{

    "data": [

        {

            "Organization": "*",

            "Created": "2014-04-09 18:51:50",

            "CreatedBy": "SuperUser",

            "Updated": "2014-04-09 18:51:50",

            "UpdatedBy": "SuperUser",

            "Active": true,

            "Name": "Public",

            "Value":"P",

            "Description": null

        }

    ],

    "totalRows": 1

}

13.5.2 Request Priority

Interface

It allows you:

• to get the Request Priority list to use with API 'Request'.

Columns that can  be used as filters:

• Organization

• Name

• Active

Actions can be done:

• list

API Methods:

List:

URL: https://api.socratecloud.com/webapi/rest/priority/rule/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}

Method: GET

Return: JSON object with next format:

{

    "data": [

        {

            "Organization": "*",

            "Created": "2014-04-09 18:51:50",

            "CreatedBy": "SuperUser",

            "Updated": "2014-04-09 18:51:50",

            "UpdatedBy": "SuperUser",

            "Active": true,

            "Name": "A (Urgent)",

            "Value": "A",

            "Description": null

        }

    ],

    "totalRows": 1

}

13.5.3 Request Standard Response

Interface

It allows you:

• to get the Request Standard Response  list to use with API 'Request'.

Columns that can  be used as filters:

• Organization

• Name

• Active

Actions can be done:

• list

API Methods:

List:

URL: https://api.socratecloud.com/webapi/rest/standard/response/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}

Method: GET

Return: JSON object with next format:

{

    "data": [

        {

            "Organization": "*",

            "Created": "2014-04-09 18:51:50",

            "CreatedBy": "SuperUser",

            "Updated": "2014-04-09 18:51:50",

            "UpdatedBy": "SuperUser",

            "Active": true,

            "Name": "New Response",

            "Description": null,

            "ResponseText":"null"

        }

    ],

    "totalRows": 1

}

13.5.4 Request Time Type

Interface

It allows you:

• to get the Request Time Type list to use with API 'Request'.

Columns that can  be used as filters:

• Organization

• Name

• Active

Actions can be done:

• list

Request 

API Methods:

List:

URL: https://api.socratecloud.com/webapi/rest/time/type/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}

Method: GET

Return: JSON object with next format:

{

    "data": [

        {

            "Organization": "*",

            "Created": "2014-04-09 18:51:50",

            "CreatedBy": "SuperUser",

            "Updated": "2014-04-09 18:51:50",

            "UpdatedBy": "SuperUser",

            "Active": true,

            "Name": "PL"

        }

    ],

    "totalRows": 1

}