13.5 Request Entities
12.6.1 Request Confidential
Interface
It allows you:
to get the Request Confidential list to use with API 'Request'.
Columns that can be used as filters:
Organization
Name
Active
Actions can be done:
list
API Methods:
List:
URL: https://api.socratecloud.com/webapi/rest/request/confidential/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}
Method: GET
Return: JSON object with next format:
{
"data": [
{
"Organization": "*",
"Created": "2014-04-09 18:51:50",
"CreatedBy": "SuperUser",
"Updated": "2014-04-09 18:51:50",
"UpdatedBy": "SuperUser",
"Active": true,
"Name": "Public",
"Value":"P",
"Description": null
}
],
"totalRows": 1
}
12.6.2 Request Priority
Interface
It allows you:
to get the Request Priority list to use with API 'Request'.
Columns that can be used as filters:
Organization
Name
Active
Actions can be done:
list
API Methods:
List:
URL: https://api.socratecloud.com/webapi/rest/priority/rule/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}
Method: GET
Return: JSON object with next format:
{
"data": [
{
"Organization": "*",
"Created": "2014-04-09 18:51:50",
"CreatedBy": "SuperUser",
"Updated": "2014-04-09 18:51:50",
"UpdatedBy": "SuperUser",
"Active": true,
"Name": "A (Urgent)",
"Value": "A",
"Description": null
}
],
"totalRows": 1
}
12.6.3 Request Standard Response
Interface
It allows you:
to get the Request Standard Response list to use with API 'Request'.
Columns that can be used as filters:
Organization
Name
Active
Actions can be done:
list
API Methods:
List:
URL: https://api.socratecloud.com/webapi/rest/standard/response/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}
Method: GET
Return: JSON object with next format:
{
"data": [
{
"Organization": "*",
"Created": "2014-04-09 18:51:50",
"CreatedBy": "SuperUser",
"Updated": "2014-04-09 18:51:50",
"UpdatedBy": "SuperUser",
"Active": true,
"Name": "New Response",
"Description": null,
"ResponseText":"null"
}
],
"totalRows": 1
}
12.6.4 Request Time Type
Interface
It allows you:
to get the Request Time Type list to use with API 'Request'.
Columns that can be used as filters:
Organization
Name
Active
Actions can be done:
list
Request
API Methods:
List:
URL: https://api.socratecloud.com/webapi/rest/time/type/list/{version}?startRow={0}&endRow={100}&accessToken={access_token}
Method: GET
Return: JSON object with next format:
{
"data": [
{
"Organization": "*",
"Created": "2014-04-09 18:51:50",
"CreatedBy": "SuperUser",
"Updated": "2014-04-09 18:51:50",
"UpdatedBy": "SuperUser",
"Active": true,
"Name": "PL"
}
],
"totalRows": 1
}