Accessibility

Your ticket is a QR code in the mobile app.

You can log in to the Web Summit mobile app with your email address.

Your QR code can be found under ‘My Ticket’ in the menu.

This is where you can collect your accreditation for the event.

This space can be very busy with people and can be very loud.

Each ticket type has its own lane and desk area inside registration.

Make sure you are in the correct lane to collect your accreditation.

If you are not sure what lane to be in, ask a volunteer or a member of staff for assistance.

A staff member will ask for your QR code on the mobile app. 

They will also ask you for your photo ID, so make sure you have that ready.

Your accreditation for the event is a printed badge with your name to wear around your neck.

You also have to wear a wristband on your wrist.

Both the badge and wristband need to be worn and visible at all times during the event.

When you arrive at the venue, you will see queuing lanes. 

They might be busy and sometimes very noisy.

Opening Night will be the busiest day for the queue.

There may be different lanes to access the event.

If you are not sure which lane to use, you can ask a volunteer or a member of staff.

If the queue feels overwhelming, tell a volunteer or a member of staff. They will help you.

The Speaker Lounge is a private area for people who are speaking at the conference.

Speakers can use this space to:

• Rest before or after their talk
  
  

• Prepare their notes or presentation
  
  

• Meet with other speakers or staff

The Speaker Lounge has seating, tables, and power points for charging devices.
Food and drinks are often available.

It can get busy, especially before sessions and at lunchtime.
There are usually no completely quiet spaces in the lounge, but we have meeting rooms you can book that are a little more private.

The Speaker Prep Desk, also called the speaker check-in desk, and it's located in the Speaker Lounge. This is where speakers go when they first arrive at the event to check in with the speaker success team and get any help they need. If you need help with anything while in the Speaker’s Lounge, the team at this desk will gladly help.

The show floor is a large area where companies and organisations have stands (also called booths).

The show floor is one of the busiest areas at the event.

You can visit these stands to see products, services, and information.

Some stands may give free samples, demonstrations, or activities.

This area can be bright, crowded, and noisy.

There may be music, videos playing, or people speaking over microphones.

You can walk around at your own pace.

If you need a break from the noise or crowds, you can leave the show floor and go to a quieter space. We have a prayer & sensory-friendly room available for use.

The Podcast Booth is a space on the busy show floor where people can record podcasts.

It is equipped with microphones, a sound mixer, a PA system so the podcast can be promoted to other attendees and a dedicated engineer.

Centre Stage is the main stage where the biggest talks happen at the event.

It is usually in a large room or open space with rows of seating.

There will be a stage at the front where the speakers stand or sit.

Large screens may show slides, videos, or close-up views of the stage.

This area can be bright with stage lighting.
It may also be loud during presentations, music, or videos.

It can get crowded before a session starts.

You can choose where to sit.
If you want to leave during a session, you can quietly walk out to the back or side exits.

Ramp access is available for speakers on Centre Stage.

For those using mobility devices with special seating requirements, kindly notify your success manager so we can arrange suitable accommodations.

Besides Centre Stage, there are 15 other stages located throughout the event pavilions. These stages are smaller and can hold a limited number of people at one time. 

The stages are located at either end of each pavilion.

Besides Centre Stage, there are 15 other stages located throughout the event pavilions. These stages are smaller and can hold a limited number of people at one time. 

The stages are located at either end of each pavilion.

The info point is a designated spot where you can ask questions and get help. Staff there can provide clear, direct answers to assist you.

It is located in Pavilion 1.

The food area is a place where you can find different foods and drinks. 

It can sometimes be busy and noisy, especially when many people are getting food.

There are lots of seating options available.

It is usually very crowded around lunchtime and there may be queues for many of the food trucks.

This is a series of smaller, curated meetups and events held in different locations across Lisbon after the main event. 

These events can be busy and loud, and may include flashing lights.