Flying for the first time as a wheelchair user can feel a little daunting, even if you are confident and comfortable using your chair every day. Whether it is your first trip after an injury or simply your first flight in a while, there is a lot to think about. Airport security, transfers, keeping your wheelchair safe, and making the whole experience smooth can take some planning.
To help you get ready, here is some useful advice from experienced wheelchair users who have already done it. From protecting your chair to managing transfers, these tips can make your first flight a lot easier.
Before you hand over your wheelchair to the airline staff, take several photos from every angle. This helps if you need to show the chair’s condition later in case of damage.
Attach a clear label with your name, phone number, and contact details. You can also add a small note that says Handle with care. If your wheelchair has any special instructions such as how to fold it or disconnect the battery, write these down and secure them to the frame.
Some travellers also use AirTags or other tracking devices so they can see where their wheelchair is during the journey. It gives peace of mind knowing you can check its location.
Before giving your wheelchair to airport staff, take off anything that might fall off, break, or get lost. This includes your seat cushion, joystick, side guards, or any detachable accessories. Keep these parts with you on the plane if possible.
As one traveller said, Remove anything removable before handing it over. It is simple but it makes a big difference.
If you can, ask to gate-check your wheelchair. This means you can stay in your own chair until you board the plane. You will then transfer to a narrow aisle chair just before getting on, and your wheelchair will be taken straight to the hold.
Since it goes in last, it usually comes out first when you land. Most airlines will bring it right to the plane door so you can transfer back into your own chair straight away. This can save a lot of time and stress, especially on short flights.
Flying with a wheelchair takes more time, so arrive early, around two hours before your flight. At check-in, tell the staff about your wheelchair and the help you will need. Ask if they can give you a seat near the front or in the bulkhead row. These seats often have a bit more space, which helps when transferring.
It is also a good idea to check that your request for wheelchair assistance is correctly noted on your booking. Misunderstandings can happen between the airline and airport staff, so it helps to double-check.
Security can take longer when you use a wheelchair. You will usually skip the main queue and be taken to a separate area, but you will not go through the scanner. Instead, you will have a manual check while your chair is inspected.
Keep your bags tidy so you can take out any electronics or liquids quickly. Remove jackets or heavy clothing before reaching the checkpoint. It may take a little longer, but most staff are polite and used to the process.
When boarding, you will be transferred to an aisle chair. It is narrow and has straps to keep you secure while being moved down the plane aisle.
Let staff know if you need help with the transfer, and speak up if you feel uncomfortable. There should always be two people assisting, never just one. Some passengers prefer to board after most others so they have more privacy and space.
If you use a catheter or prefer privacy, you might find a window seat more suitable, but it depends on your comfort and mobility.
If you use a power wheelchair, a few extra steps can help prevent damage:
Mark all four lifting points with duct tape and write Lift Here so staff know where to hold it.
Remove the joystick and store it safely, such as under the backrest, and secure it with tape.
Take photos of the battery compartment both open and closed to show how it disconnects.
If possible, show the ground crew how to handle it before they take it away.
These small steps can prevent serious damage. Power chairs are expensive to repair, so a little care before the flight can save a lot of trouble later.
Always bring your seat cushion into the cabin. It keeps you comfortable and helps with posture and pressure relief.
Other important items to keep in your hand luggage include:
A small air pump or toolkit (medical equipment is allowed on board)
Any medication you may need
Spare clothes in case your luggage is delayed
Photos and documents for your wheelchair
You will usually board first and leave the plane last. This gives you extra time and avoids feeling rushed.
After landing, wait until your wheelchair is brought to the aircraft door. Do not leave until you have checked that it is your chair and it is undamaged. If there is a problem, report it before you leave the airport. Airlines are responsible for damage during handling, but it is easier to claim when the issue is reported straight away.
The most important thing to remember is to speak up for yourself. If something does not feel right or you need help, say so. Most staff want to help, but they might not always know what you need.
Things may not always go perfectly, but being prepared and staying calm will make the trip much easier. As one traveller said, Every experience is different, and it takes time to figure out what works for you.
Flying as a wheelchair user can be challenging, especially the first time. But with some planning, patience, and confidence, it can also be exciting and freeing.
Give yourself credit for taking this step. Prepare early, ask questions, and keep your essentials close. Before you know it, you will be settled into your seat and ready for your next adventure.
Safe travels and enjoy your flight.