Digital Transformation is 'the combined effects of several digital innovations bringing about novel actors (stakeholders), structures, practices, values, and beliefs that change, threaten, replace or complement existing rules within organisations, ecosystems, industries or fields’ (Hinings, B. et al, 2018).

Technology can often be seen as the driving factor, however digital transformation isn't about technology , it's about having the correct organisational processes, strategy and culture in place, to drive towards a shared goal. Technology is used to support this effort, but it isn't the driving factor (Behnam, T. et al, 2019).

A framework has been devised, outlining the key elements of digital transformation. The framework consists of a solid foundation, with four key pillars supporting the summit of the structure. Technology isn't a part of the make up, but surrounds the entire entity.

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This page will be updated with new examples on a regular basis and aims to provide knowledge and insight into positive and negative digital transformations.