L09 The ISO 9000 Series of Standards

Topics

  • ISO 9000:2015- QMS principles, fundamentals and vocabulary;
  • ISO 9002:2016- Guidelines for the application of ISO 9001:2015.
  • ISO 9004:2018- Quality management - Guidance to achieve sustained success

Additional reading

Quality management principles. Link.

Profit further from ISO 9001 with new guidance document just published By Clare Naden on 1 November 2016. Link.

Secrets of business success in new ISO standard By Clare Naden on 4 April 2018. Link.

ISO 9000:2015 Quality management systems - Fundamentals and vocabulary

Link to preview the ISO 9000:2015 standard.

ISO/TS 9002:2016 Quality management systems - Guidelines for the application of ISO 9001:2015

Link to preview the ISO/TS 9002:2016 standard.

ISO 9004:2018 Quality management - Quality of an organization - Guidance to achieve sustained success

Link to preview the ISO 9004:2018 standard.

Lecture 9 Presentation.

Link.