L01 Introduction to Operations Management
Topics
Topics
- Management operations;
- Roles and responsibilities in operations management;
- Characteristics of various operations processes;
- Operations management activities;
- Evolution of operations management.
Additional reading
Additional reading
Operations Management by Albert Porter. Link on Bookboon.
ASF YouTube video: ISO Clause 8.0 Operation. Link.
Lecture 1 Presentation.
Lecture 1 Presentation.