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Course 11 "Operations Management"
Course 11 "Operations Management"
The course "Operations |Management" is offered to participants in the 2019 Edition of the University of Prishtina International Summer University (UPISU 2019) held in Prishtina, Kosovo from 8 to 19 July 2019.
The website of the course presents the outline of lectures (L01 to L10) with some additional reading and videos.
Welcome to the course and enjoy!
- Introduction
- Lecture 01 Introduction to Operations Management
- Lecture 02 Design and Development of Products and Services
- Lecture 03 Design and Development of Products and Services
- Lecture 04 Management and Capacity Planning
- Lecture 05 Project Planning and Control
- Lecture 06 Total Quality Management (TQM)
- Lecture 07 Quality Management Systems and Their Relation to Operations Management
- Lecture 08 ISO 9001:2015 Quality Management Systems (QMS)
- Lecture 09 The ISO 9000 Series of Standards
- Lecture 10 Maturity of Operations Management
- Contacts
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