Helpline Programs

Program Overview

These programs are focused on answering different helplines in need during this time.

Please scroll down to read more information about each project.

Student Coordinator

Name: Melanie Schroeder, MS3

Student Leaders:

For interest or questions on individual projects, please contact the project's student leader

  • Crisis Textline

    • Melanie Schroeder, MS3

  • Maricopa County COVID-19 Call Center

    • Kevin Gochenour, MS4

Program Descriptions:

Crisis Textline

This is a national organization of volunteer crisis counselors who assist individuals with mental health struggles, particularly depression, anxiety, suicidal thoughts, and domestic abuse. The organization is currently in higher need of volunteers due to increased mental health concerns with COVID-19.

Available to all students

  • This opportunity involves volunteering on an individual basis

  • To get started, there is an application involving short essay questions, quiz questions, and at least 2 references

  • The training is 30 hours total which can either be done over 2 weeks or 6 weeks (all online, self-paced)

  • Please note: Minimum requirement of at least 4 hours/week for a total of at least 200 hours

Maricopa County Health Department Volunteers: COVID-19 Call Center

Interested students apply for and are accepted by the Maricopa County Health Department (MCDPH) volunteers. Volunteers supporting this initiative work in the Maricopa County Department of Public Health to answer calls to the county's COVID hotline.

Time Commitment: Minimum of one 4-hour shift

*Graduate level health profession students only