Business Analysis & Process Management

📊 Business Analysis & Process Management

This course sits at the intersection of business strategy, operations, problem-solving, and process improvement.

In simple terms:

You learn how to look at how a business operates, identify problems or inefficiencies, analyze what needs to change, and improve the process.

🔍 The Business Analysis side

This is about understanding the business problem before jumping to a solution.

You would typically learn skills like:

• Identifying business problems

• Understanding stakeholder needs

• Gathering and analyzing requirements

• Breaking down complex business situations

• Finding gaps and inefficiencies

• Evaluating possible solutions

• Supporting better decision-making

Basically:

“What is the problem, why is it happening, and what does the business actually need?”

⚙️ The Process Management side

This focuses on how work moves through an organization.

For example:

Supplier → Manufacturing → Quality Check → Packaging → Warehouse → Delivery

You analyze the process and ask:

• Where are the bottlenecks?

• Where is time being wasted?

• Are there unnecessary steps?

• Where do errors occur?

• Can the workflow be improved?

• Who is responsible for each stage?

Then you redesign or improve the workflow.

Business Analysis & Process Improvement

• Process Analysis

• Workflow Evaluation

• Problem Identification

• Operational Analysis

• Requirement Analysis

• Process Mapping

• Bottleneck Identification

• Efficiency Improvement

• Stakeholder Understanding

• Business Problem-Solving

The overall mindset is basically:

Observe the operation → Identify the problem → Analyze the process → Improve the system.