📢 TDP Serves 100% Eggless Cakes 🟢 Always ♾️

Cancellation and

Refund Policy

Cancellation & Refund Policy — The Dream Pie(TDP)

Effective Date: 25.02.2026

At The Dream Pie (TDP), all cakes are freshly prepared and customized specifically for each customer. Due to the perishable nature of our products and advance preparation involved, the following policy applies to all orders.

1️⃣ When Cancellation Is Allowed

Cancellation requests may be considered only if made well in advance and before any preparation or procurement has begun.

If approved:

The amount paid may be adjusted toward a future order with The Dream Pie, OR
In rare cases, a refund may be processed through the original payment method or via UPI/bank transfer

Adjustment or refund decisions are at TDP’s discretion.

2️⃣ When Cancellation Is NOT Allowed

Cancellation will not be accepted under any of the following circumstances:

Within 24 hours prior to the scheduled delivery or pickup time
After cake preparation has started or been completed
After purchase of special ingredients, decorations, toppers, or materials
After pre-production work or advance arrangements have begun
If the customer fails to receive or collect the order at the scheduled time

In such cases, the order will be treated as final, and no refund or adjustment will be provided.

3️⃣ Preparation Notification

For certain customized orders, preparation or procurement may begin several days in advance.

Customers may be informed via WhatsApp or other communication before such preparation starts.
Continuing with the order constitutes acceptance of the no-cancellation condition.