"I" - Incomplete Grades Process

Who & What

• The Incomplete Grades process includes re-opening a Canvas course for the specific student so they may have time to make up missed work after the end of the term.

• A grade of "I" or "Incomplete" does not replace an "F" or failing letter grade for a student who has not been submitting their work during the semester.

• Only students who have a record of satisfactory submitted work in your class and are encountering a situation that's outside their control may be considered for an Incomplete.

Timeline

• While the campus policy allows for a maximum of a calendar year to complete the work AND update the grade, most faculty select a 1-2 week or 1-2 month timeframe, depending on the severity/length of the student's situation.

• If a year has passed and the faculty member has not updated the grade with the Registrar's office, the grade will automatically change to "F".

the process

1. Complete and sign the Incomplete Grade Form, then get your dean to sign as well.

   • The "Completion Date" on the form is the date the course will be reopened through, within Canvas

2. Email registrar@txwes.edu with the form attached

3. You'll get an email from the Registrar's office with approval/disapproval. When approved, the form will be completed with the OSR name and date at the bottom.

4. Submit an IT ticket using the ticketing website and attach your completed form with the OSR initials. 

5. You'll get an automated email when your ticket has been closed by IT, and the course has been reopened.

6. Email the student with your expectations for assignment completion and include the date the course will close again in Canvas.

7. Student completes assignments. You grade. 

8. The course auto-closes again.

9. Email a Grade Change form to the Registrar's office to update the student's grade in Ramlink.

NOTE: If you'd submitted a letter grade for the student in Ramlink, then later decided to change it to an "I", submit both a Grade Change form and the Incompletes form to the Registrar's office.

IT Help Ticket Website 

Registrar's Website 

NOTE: The CETL doesn't have the ability to open/close live courses in Canvas, nor can we approve grade changes.

This process must include the Registrar's office and an IT ticket.