General Information
Enrolling Third-Party WiFi Devices/Services
See below for more information
Download Alexa Integration Guide
or visit tinyurl.com/TASalexaTC
create applets or find existing ones HERE
Even if another Smart Home device doesn't interface with Total Connect, chances are it will work with IFTTT (see all Services). You can also create your own applets - check out this Tech Guide.
only one SkyBell Video Doorbell can be interfaced with Total Connect 2.0 subscription
up to five SkyBell Video Doorbells at a single location can be interfaced with Total Connect 2.0 subscription
from Total Connect 2.0 mobile app, at the "Cameras" menu, you can select the specific Doorbell and:
stream Live Video
listen & speak (by holding down microphone button) to visitor
take a snapshot
disarm/arm the alarm system
unlock/lock optional August Lock
change doorbell settings
for Doorbell notifications, you must ensure that (a) Total Connect mobile app notifications for Email/SMS Notifications are toggled "on" and (b) TC 2.0 notifications are turned on in your mobile phone Apps & Notifications section
from Total Connect 2.0 mobile app, at the "Activity" menu, you can play and download video (7-day free cloud storage of recordings at no cost) - test this feature regularly as there are times that recordings are not playable requiring you to perform a manual soft reset:
Begin holding down your SkyBell doorbell button
The SkyBelll will flash in the following pattern. (Flashing Green, Flashing Red-Green, Flashing Blue)
Once the SkyBell begins flashing BLUE release the button and allow the SkyBell to reboot. (This will take approximately a minute)
The SkyBell will begin recording within 10 minutes after rebooting
for DIY Installation, visit their Help Desk to see topics like Will SkyBell work for me? What can I check to make sure?, Troubleshooting and more.
Minimum bandwidth required for installation and operation: 1.5 Mbps . Go Get Speed Test info.
in the Cameras section in the Total Connect 2.0 app, select the Video Doorbell gear or menu to: (a) name the doorbell, (b) change the LED color, (c) turn on/off indoor and/or outdoor chime sound, (d) adjust motion detection sensitivity & (e) adjust the doorbell speaker volume.
in the Notifications section of the Total Connect 2.0 app, both Doorbell Press Alert and/or Motion Alerts can be individually enabled - as long as Push Notifications are turned on in the app and your phone is not on silent mode. These settings in one app will apply to all other apps on same Total Connect 2.0 account.
some features work with Amazon Echo (Alexa) and Google Home (Google Assistant)
NOT compatible to display video or 2-way audio on any touchscreen keypads
works with IFTTT
power source: existing doorbell wire & transformer -or- power cable (plug-in transformer) for electrical outlet
Wi-Fi: 801.11 (b/g), 2.4GHz
Go Get FAQs (Frequently Asked Questions) for SkyBell
Go Get LED Indicator Guide
August WiFi Smart Lock
available in black or silver
optional Smart Keypad
for lock
interface with Total Connect requires Total Connect Automation service option subscription
With August Lock, you keep your existing compatible lock and outside decorative hardware. Go See the lock compatibility list.
With the August app, you can lock and unlock your door from anywhere, grant secure access to friends and family, and track who is coming and going.
Optionally program your August Lock to automatically unlock when you arrive and lock when you leave.
add optional Keypad HERE to unlock your door with secure codes - create unique entry codes to unlock your August Smart Lock without a traditional key or phone.
DIY Installation
go HERE if you loose your phone and need to disable your August app (and all virtual keys on any associated devices)
Includes DoorSense™ so you can verify that your door is securely closed and locked
allows control of August Lock when also including the August Connect WiFi bridge & linked account
works with Apple HomeKit (Siri)
works with Amazon Echo (Alexa)
works with Google Home (Google Assistant)
works with Yonomi
works with IFTTT
power source: August Lock requires batteries, August Connect WiFi Bridge requires an electrical outlet
compatible WiFi: 802.11 (b/g), 2.4GHz
Go Get Support for August products
interface with Total Connect requires Total Connect Automation service option subscription
get Honeywell Home Round™ WiFi Thermostat HERE
DIY Installation -see Wiring Compatibility Tool HERE and How to Install HERE
allows control of Thermostat when using linked Total Connect Comfort account
works with Lyric Controller
works with Apple HomeKit (Siri) only when using 24 VAC power (C-Wire) option
works with Amazon Echo (Alexa)
works with Google Home (Google Assistant)
works with Cortana (Microsoft's digital agent)
works with Yonomi
works with IFTTT
power source: Battery, however 24 VAC power (“C” wire) is OPTIONAL
minimum requirements: a compatible 802.11b/g/n WiFi router and a smartphone or tablet with Android 2.3 and above or iOS 6 and above is required
Go Get Support for Honeywell Your Home products (including installation videos)
interface with Total Connect requires Total Connect Automation service option subscription
get Honeywell Home T5+ WiFi Thermostat HERE
DIY Installation -see Wiring Compatibility Tool HERE and How to Install HERE
allows control of Thermostat when using linked Total Connect Comfort account
works with Apple HomeKit (Siri)
Works with Amazon Echo (Alexa)
works with Google Home (Google Assistant)
works with Cortana (Microsoft's digital agent)
works with Yonomi
works with IFTTT
power source: 24 VAC power (“C” wire). C-Wire Power Adapter Included to provide power if needed
minimum requirements: a compatible 802.11b/g/n WiFi router and a smartphone or tablet with Android 2.3 and above or iOS 6 and above is required
Go Get Support for Honeywell Your Home products (including installation videos)
interface with Total Connect requires Total Connect Automation service option subscription - Get Total Connect Integration Instructions HERE
DIY Installation, check Garage Door Opener compatibility HERE.
works with Apple HomeKit (Siri)
works with Google Home (Google Assistant) but requires MyQ Premium Subscription
works with IFTTT but may require MyQ Premium Subscription
works with Alpine but may require MyQ Premium Subscription
works with EVE for Tesla but may require MyQ Premium Subscription
compatible WiFi: 802.11 (b/g/n), 2.4GHz
Go Get Support for MyQ products
Live Look-In Video - DIY installation, get C2 indoor WiFi Security Camera HERE
Geofencing settings
4 adjustable Alert Zones: Draw your own alert zones for extra sensitivity or to ignore background motion like a ceiling fan. Motion & audio detection included with 30-second clips & 5-second pre-event triggers.
compatible with Total Connect Video service option subscription
Security: AES 256 bit, end-to-end encryption with an atmel chip in the hardware and secure cloud storage. Every clip is encrypted and can only be viewed by authorized users. The provided 8 GB SD card (for backup in case of WiFi outage) is also encrypted.
Image quality: 3mp
Power Source: requires an electrical outlet
WiFi: 802.11 (b/g), 2.4GHz or 5GHz
Video: Diagonal View Angle 138°; Horizontal 110° / up to 1080p resolution / 30 frames per second
IR / Night Vision Range: up to 33 ft
Two-Way Talk via app: Push to talk
Local video storage backup in case of WiFi outage: YES (provided 8GB via microSD card, self upgradeable to 64GB)
Minimum bandwidth required for installation and operation: 2.1 Mbps
Go Get Support for Honeywell Your Home cameras (when not subscribing to Total Connect)
Local device live view using - Option A or B (both are NOT available):
Option A = works with Amazon Alexa using one of the following: Echo Show, Echo Spot, Fire Stick (2nd Gen and up) & Fire TV, and Fire Tablet (7th Gen and up) with free Honeywell Home account - NOT currently compatible with any Honeywell Touch Screen Keypad displays
Option B = none with paid Total Connect Video service option
Option A = device app with free Honeywell Home account
Option B = Total Connect app with paid Total Connect Video service option
Cloud-based video storage service - Option A or B (both are NOT available):
Option A = 1-day free with free Honeywell Home account
Option B = Total Connect 7-day subscription -or- 30-day subscription with paid Total Connect Video service option
Cloud means "off-site" (not local). Video cameras require High-Speed Internet service and good signals at Wireless Cameras (we suggest Cable Internet or Fiber Optic Internet instead of DSL). Follow these steps to conduct a speed test for your WiFi network for WiFi Video Cameras:
Download one of the following apps: Android Speed Test App -or- iOS Speed Test App.
Place your smartphone next to where your WiFi Camera will be installed (make sure your doors & windows are closed).
Tap “Begin Test”.
Record the values for “Download” and “Upload” speed.
WiFi Video Cameras will require Upload & Download Speed as shown in specifications above. If you are below this speed level, increase your bandwidth/connection speeds with your Internet Service Provider and/or create a WiFi Mesh System (see information below in "A few notes about WiFi".
Thoroughbred Alarm Systems does not sell, install or provide support for WiFi systems.
When power goes out for your router, sometimes a manual reset/reboot is required - this Reset Plug will cycle power through your router every five minutes until service returns.
Depending on your environment, you may find a need to create a WiFi Mesh network with multiple access points (which works much better than an extender/repeater) to speed up internet access for your WiFi devices or increase WiFi signal to devices on your network - cameras may need this. Select here for systems designed to saturate your home with WiFi.
Device WiFi frequency band must match your WiFi Network System frequency band availability (2.4GHz vs. 5GHz) and extension (B/G/N, etc.).
Review Cybersecurity Best Practices for installing and configuring products, devices and systems (published by Consumer Technology Association).
It is recommend that you do not use services on a mobile device that has a “jail broken” or “rooted” operating system, as this can potentially allow other applications to circumvent security features on your mobile device. Any use of such mobile devices is at your own risk.
It is recommended not to use public WiFi when accessing devices that are directly connected to your security.
Thoroughbred Alarm Systems, Inc. provides information on our website as a courtesy, but we do not necessarily endorse these products.
Thoroughbred Alarm Systems, Inc. does not install or provide support for equipment that you have purchased that is designed for DIY installation.
Many DIY devices requires a Smart Phone to facilitate installation and set up. Verify that the device being purchased is compatible with your mobile device before purchasing by visiting the manufacturer's support page.
ALWAYS update device firmware whenever a manufacturer releases updates.
AUGUST SMART LOCK and DoorSense are trademarks of August Home Inc. in the United States and other countries. All rights reserved.
Lyric Round, Total Connect and Honeywell are trademarks of Honeywell International Inc. in the United States and other countries. Honeywell images & video content are courtesy of Honeywell. All rights reserved.
SkyBell is a trademark owned by SkyBell Technologies, Inc. in the United States and other countries. All rights reserved.
Amazon, Alexa and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates. in the United States and other countries. All rights reserved.
Android, Google Home and Google Assistant are a trademarks of Google Inc. in the United States and other countries. All rights reserved.
Microsoft and Cortana are a trademarks of Microsoft Corporation. in the United States and other countries. All rights reserved.
Apple, HomeKit, Siri, iPhone, iPad, Apple Watch & HomePod™ are trademarks of Apple Inc. in the United States and other countries. All rights reserved.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license by Apple Inc. All rights reserved.
Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries.